NAPA Auto Parts

Came for wiper blades super nice guy working in and out

I was making a turn onto summer from Shelby oak dr, my light was green and had the green arrow pointing left. This white truck of theirs was coming adjacent to me (their light was red) he was coming so fast as I made my turn we almost hit each other. I continued to drive and it’s like this person had no patience nor cared about anybody else on the road, they were switching lanes and swerving their car like it was their road. They were not going the speed limit which is 40/45 . I was going 45. This is very inconsiderate and the company should educate their drivers on how to drive the company cars. I had my children in my car. At 2:29 they turned into their location, I called the establishment and I was placed on hold. I wanted to tell them to mention to their worker to be more considerate of others on the road since at that moment he was pulling in. Bad look for the company.

They lost my order, claimed someone else already picked it up, the managers number isn't online anywhere which is just the icing on the cake. Now I'm just out my pay because someone else can't do their job right.

Well stocked shelves. Prices on automotive bulbs and various HELP accessories were as reasonable as economy budget requires. Caught them in-progress of inventory and, I saw many varieties of cordless drills and accessories. Stop in just to browse, they got plenty of nik-nak shop items that make life a little easier. Counter service was friendly and attentive. Store was clean & neat.

The manager at this location has a positive attitude and great customer service. Also the manager is well knowledgeable of his product and if they don't have it,he will find it.

It's hit or miss at this location. If a certain employee is there, he bends over backwards to make sure you're taken care of and I love it when I get him. I made a mistake on a heater core and had to go to Millington to get it addressed.

Just called the store. Customer service was awful! I had to repeat myself several times due to the guy not listening and asumeing what I’m about to ask for. I had to say, "No, I’m asking for the price of the headlight itself," He replies, "it’s about $400." I ask could you tell me the exact price. He place me on a brief hold and told me it was $620. I asked him not to guess when someone is calling for a price. He says, "yeah," then hung up the phone. Called Autozone they heard me the first time, gave me the total with taxes, and ended with is there anything else I can help you with. Poor customer service totally made NAPA loose out on this sell today.