Northern Tool + Equipment

Exceptional service! Stopped in here for the first time ever to pick up a new generator and was blown away by the store. There were tons of great, everyday, practical things for sale from work gloves to generators to extension cords to power washers. The store is clean and well organized with clear signage and well lit. I needed a new generator and had been eyeballing the Honda EU2200. NT price is lower than the blue, big box store so I decided to check it out. NT also offers a military discount which is very considerate of those who serve our nation. Tiffany did a great job serving me for this purchase and she even reminded me that I would need some oil for the generator (gave me the exact right kind). In addition to the generator, I bought a 100-foot HD extension cord (also less expensive than the other store). I absolutely will be back here for future purchases.

The stump grinder did not work at all. we spent 2 days to install It But have to bring back for return. they requested us ti carry It back home to Drain the oil before they may accept return. after Drain It, we came back again. they wanted to charge 15 percent restock fee. They just put bad machine there and making restock fees everyday.

I wish I had found Northern Tool years ago! I love it, and the Memphis store is very friendly and helpful. Bought several things at great prices too.

Horrible experience with their repair department. Don't recommend their repair service at all. I took my walk behind saw to them for repair of the switch because the switch came apart and because the machine was not starting. They did make the machine start yet they never put the switch on. According to them it's not necessary for the switch to be on there, but how is it possible that I sent in my saw for repair and the switch was not fixed. This was obviously done because that's what came easier for them and they decided to take shortcuts and now I pay the price. After noticing that on my machine I went back in the store to complain and they decided to hide in back and not come out until I decided to continously ask for assistance. Another incident that I had when picking up my machine was that they were charging me $100 more than what they told me in the first place I asked them to check that and they were indeed overcharging me. I don't recommend their service because not only do they take shortcuts but they are also dishonest when it comes to charging.

Man this place is like grown up Toys R US. Loved the many different brands sold here and loved a hidden clearance section as well! I'm worse than my husband with buying tools, so we will be back! Only reason for 4 stars, in the batteries all of them were in the wrong spots. So what we took to the counter was priced way off from what was on the shelf. That and the service could've been more friendly. But hey I came for tools not conversation, so I really just hope they fix the stock in the wrong places!

I had a decent experience mostly, I purchased 2 items, a short dark skinned female employee made a ratchet comment towards me while i was walking out of store. When the anti theft alarm goes off she asks you if you’re steeling even though she see the receipt.

Yo conpre un generador de lus y nome sirvió y lo regrese y nome dieron el dinero para atrás esa tienda no sirve no devi aver comprado ayi