Hub City Towing

My truck was towed earlier today 9-28-2025 and my experience was excellent...from the customer service I received over the phone to the trucker man that came to tow. Superb service at a fair rate. Thank you guys so much! God bless you.

THEY DO NOT HELP STRANDED MOTORCYCLE DRIVER IN DISTRESS! motorcycle (trike) broke down on I10 - road side service "dispatched" Hub City Towing. Rider in pitch dark was called OVER AN HOUR LATER by Hub telling him Hub City doesn't help motorcycles. it was before dawn - DARK. thankfully i was able to come and help in my car. i brought reflective cones and flashlights so that the rider and bike would be safer - early-morning traffic I10 at in pitch dark was DANGEROUS. THANK YOU to Mobile Traffic service - they saw rider broke down on their traffic cameras and assisted! SHAME on HUB CITY TOWING. don't claim to be of help if you fail.

Would get NO stars. Lisa, that answers the phone is VERY RUDE!!! Came to pick up daughters wrecked car and I had to wait on management to get to place of business .Couldn’t give me a reason why I had to wait . She said it would be 10 mins. And it was over 20 min wait. Once driver got there she continued to be rude ! Do not ever do business with them. Ever. They are crooks. Was gonna charge us for them being closed over the holiday weekend. How can we get the car out if they are closed. ???? Why charge people if they are closed. ???

I had to have my Ford Escape towed to the dealer. Joe picked it up at 7am just as he said he would. He was very professional and did exactly as he would.

My roadside assistance called them to tow my vehicle when I requested towing service. I liked the fact that I received a text stating their ETA would be in one hour. I called at the 50 minute mark and Renee said the driver was 6 minutes away. The driver told me his name but I had a lot going on and I forgot his name but he was very nice and professional. He took pictures of my whole vehicle before he even hooked up my car which is smart business on their part. He loaded my car up quickly on the truck bed. The driver was very knowledgeable about overriding my hybrid to put it in neutral and he explained EVERYTHING to me so I knew exactly what he was doing and why. I hope I never need a tow again but if I do I’m going to ask my roadside to call them.

me, my mom and my little one were stranded on the side of I65, after I ran over a ladder in the road. We were very nervous about being stranded on the side of the interstate. Especially with people flying by us! Out tow driver ( didn’t catch his name), did a great job of getting us safely to his truck and getting us towed to the dealership. So shout out to him! He was a lifesaver!!!

Submitted a tow request through my insurance company. This company was extremely communicative, but the most amazing part is that the driver, Joe, showed up, diagnosed the issue, and got the vehicle running. Turns out it was just a bad battery (despite my 2 attempts to jump it off). This was TOP NOTCH service! Joe went above and beyond to help, and I cannot be more pleased with this company/employee.