Extra Space Storage

My experience with Extra Space was awesome. The website allows you to find the cheapest rate, being that the prices change daily. It also allows you to reserve your space. The associates are very nice, and respectful. I met Chris on the phone and in person, he was so nice and helpful. Tali was great over the phone, she returned my call and ask if I was taken care of by the other associate and to let her know if I had any questions so far, she also explained to me the charges and monthly payments. Abby, was awesome as well. She took the time to walk me to a unit to see if the space i needed was good for the space that I requested. Thanks to the whole staff at ExtraSpace. I've never had such a professional experience as this one. I forgot to mention how clean and neat the entire bldg was.

I wanted to choose a date 2 weeks from now. The app gave me that date. But when I got ready to pay the deposit it said I was checked in immediately meaning my next payment was due the middle of next month. When I tried calling and getting a new start up date so my auto is at the end of the month I was told my ticket was closed and to change the date would cost an extra $20.00. So… I will get the storage unit and pay my autopay the middle of the month. Frustrating but doable.

Rachel and Tali are great people! We were very much satisfied with the customer service and the way they went out their way to make sure we understood every detail of the rental!

I had an outstanding experience with Extra Space Storage, and I want to give a special shout-out to Holli for making the entire process smooth and stress-free. From the moment I walked in, she was welcoming, professional, and incredibly knowledgeable about all the options available. Holli took the time to understand my needs and helped me choose the perfect unit size without trying to upsell anything unnecessary. She answered all my questions patiently and explained the rental terms clearly. The facility itself was clean, secure, and well-maintained, which gave me peace of mind leaving my belongings there. What really stood out was Holli’s genuine care for her customers. She went above and beyond to make sure I was taken care of, and that kind of service is rare these days. If you’re looking for a place to store your things, I highly recommend Extra Space Storage—and if you’re lucky enough to work with Holli, you’ll be in great hands!

Tali was very professional I went in and got all my questions answered and got the correct size storage that I needed and it only took about 20 minutes, I think she deserves a raise and we need more people like her around in the world.

When I tell you my experience, there was top-tier the young man that was there. I can’t think of his name because he was new and The Lady test. I think that’s her name. She was amazing. They both was amazing 100 out of 100. They deserve it .it the one off of West South Blvd….

Aaron helped me find the storage spot I needed. Professional and personable! Answered all the questions I had. Recommend talking to Aaron, he’ll set you up with what you need!