Pepe's Towing Service
📍 Battery storage providers in Moreno Valley
Pepe's Towing Service, located in Moreno Valley, provides vehicle storage and recovery services. While operating within the established protocols for impound procedures, concerns have been raised regarding the communication transparency and perceived inflexibility in handling customer inquiries. Ensuring clients are fully informed about fees and operating hours is crucial for a positive experience.
The organization offers 24/7 availability, which can be valuable in emergency situations. However, improvements are needed in staff training to foster a more empathetic and helpful approach to client interactions. Maintaining professionalism and clarity in all dealings is paramount for building trust within the community.
Information about Battery storage providers - Pepe's Towing Service
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Credit cards
- Debit cards
- NFC mobile payments
- On-site parking
Customer Reviews
Pepe's Towing Service has a rating of 2.1 out of 5 based on over 169 reviews on Google
You unconstitutional take my vehicle without my permission. You sell my vehicle for less than what it's worth. Then you send me a letter to cover "storage fees"?? I never agreed to have my vehicle stored there. And I most definitely never agreed to have it sold! I'm not paying you crooks ONE PENNY.
Money hungry. No empathy or sympathy for your situation. Wouldn’t recommend to anyone
I wouldn't recommend them to anyone . The reception lady was rude and. The guy who worked in the back. He said he didn't want to. Get contaminated from touching my vehicle .and he had gloves on. Already which was great . But it was rude as he and her look scruffy . And. She acted uppity and. Rude as all get up.bit was unbelievable . Because they deal closely with the. Police they think it's cute to look look down on the less fortunate . Ugly attitudes .
Horrible employees that are not knowledgeable nor helpful. You can tell they don't care about people and do shady business. Called in the morning to get information to get my car that was inappropriately towed to one of their locations. Guy that I spoke with never told me that the location my car was stored at closed at 5pm even thought their website states 24hrs. Purposely holding information to charge for additional storage fees. Dispatch was no help at all and did not care to try to help or come up with a solution. Don't use their services and boycott this business
They drive through the apartment community and never tow any cars parked in spaces they should not park, they make you wait 30 minutes before the come....they really get over on people!!!
Impound yard. Didn't notify me if impound. Illegal. Law suit on Monday
I dont usually put reviews but after this experience, its needs one. My BIL got into a accident and they charged $350 to tow a vehicle out the way for not even 20 minutes and they charge by the hour. After they towed it to the yard they charged another $70 to take it out from the impound when he told them to take it to beaumont, then proceeded to try to charge $700 for the tow to beaumont. I work at a company thats minimum is $175/h and even we adjust the time it takes to get a job done, if it was done in a half hour, charged by half hour. Not $350/h and try to charge double when asked in the first place. They were rude to not only him and took advantage but rude to me as well.
Information about Pepe's Towing Service
Address
Pepe's Towing Service is located at 14351 Veterans Way, Moreno Valley, CA 92553, United States
Phone
The phone number of Pepe's Towing Service is +1 951-396-3888
Website
The website of Pepe's Towing Service is: pepestow.com
Business Hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
