Public Storage

I had an excellent experience with Public Storage! The facility is clean, secure, and easy to access. Toby was professional, friendly, and went above and beyond to make the process smooth and stress-free. Renting a unit was simple, and I felt confident knowing my belongings were safe. I highly recommend this location to anyone looking for reliable storage with top-notch customer service!

Staff is unresponsive and when they do show up, they are somewhat rude. You will not be able to speak with anyone via the phone. You’re sent to a menu of choices one of which is speak with the location manager and if you pick it, Your call will be disconnected. The loading dock at this location is sinking meaning Carts will suddenly stop at the huge crack by the door sending your belongings spilling off the end. Mention this to management multiple times nothing has been done. The carts themselves are in disrepair. The units Are quite filthy. They say it’s climate controlled, but there’s a huge fluctuation and temperature During the hot days. End of the two units that I had one had a door that would not stay open by itself and have to be propped open. Again, I mentioned this to management and nothing was done. Finally, you are giving a code for the elevator. When you type it in it only calls the elevator that you type the code in for. Even though there are two elevator side-by-side. In other words, if you type the code for the elevator an and it’s on the third floor. It may take some time to get there whereas the elevator B. might’ve been sitting there the entire time but won’t open. I would give this place zero stars if I could. If you were storing your things in New Orleans, literally anywhere else would be better.

Had some questions about my unit and I just wanna say jtoby helped me out a lot with figuring some things out. The facility was very clean and refreshing! Shout out to Toby for taking time and patience out his day to get me situated with the help I needed. Forward to seeing him again if I have any additional questions!

Rocky was exceptionally helpful and friendly. She made the bureaucracy painless with her gregarious engaging personality and her detailed check ins and explanations of the process and of my options.

Great place for storing your cars, easy access but not 24/7. Jeanette was very helpful with helping setting up and closing account. 5/5 will use again

It was a very amazing experience I had the pleasure of meeting Toby and he helped me me navigate through the process! Very amazing knowledge of the process of renting a unit !

I have been a customer at Public Storage for over 7 years. Ms Jeanette takes such great care of the facility and her customers. She is the best. Thank you