Trek Bicycle Newport News

Brought my bike in after 4 years of abuse, and these got it cleaned up and looking brand new. Super chill staff, good vibes, I'll definitely be using these guys as my go to shop as i head into triathlon season!

These guys are amazing, i went in for just regular ball bearings for my mongoose. They straightened my crank that was bent, installed my new bearings in just under 25 mins. this team is very friendly and outstanding!

Great job fixing my flat while I waited, including helping other customers as well at the same time. They stayed on past closing to finish my tire repair. They're awesome

Started riding again and needed a new helmet. Went and talked to chris the manager and he was more than helpful with going over the different styles. Also took my bike in for a tune up and they went over everything with me and gave me knowledge of things i never even knew about. Everyone was very helpful and super nice.

My wife and I had a very good experience visiting this Trek store. All of the salespeople were friendly to my wife and I. We had the pleasure of meeting Donald, and he was very patient and kind with my wife and I. We had a ton of questions and he let us test drive both bikes to get a feel for them and to make sure we were comfortable. So we purchased both bikes during our visit. I was fortunate to be their at the right time to get the last Trek Verve 2 lowstep Gen 4 in the large size. Donald gave us a lot of helpful information during our visit. I highly recommend this location for your bike needs.

Chris and Jennifer are amazing. The staff is incredibly knowledgeable and friendly. Highly recommend this shop. They set me up with my Domane SL5.

Exceptional service and customer service. Chris and his team are professional, knowledgeable and prompt. So far I have bought two bikes from this store and will certainly be returning for number three and four.