NAPA Auto Parts

They have had some staffing issues of the years, but the counter has been staffed pretty good lately. Louie my sales rep always rake care of my concerns and has a great attitude. Huge inventory in stock and if the don't have it it can be ordered from another store.

They don't know what I was looking for but the help was ok

Pay extra attention when you order anything in this store, they have the tendancey to keep extra money in their pockets. In a very tricky ways. be careful again and again.

Very good service when either ordering parts over the phone or online and I'm fairly sure in person. They inform you if the part is there or when it will come in. The gentlemen behind the counter are always very helpful and seem to go out of their way when I hear them obtaining or identifying parts for other customers. They always have parts I order online and are generally very nice and knowledgeable people to do business with. Easy 5 stars from me.

barely any items on shelves. placed an order online for pickup, waited 10 days and still not ready. inventory availability is inaccurate. business hours are wrong. the employees there speak hood ghetto english

Maria was the only helpful staff! 7 customers were waiting for 1 cashier and 5 other staff were sitting behind counters. I followed instructions for curbside pick up, but staff on the phone found my order and asked me to come in to show my ID, and then demanded the order number which turned out to be unnecessary, thanks to Maria who bothered to look at the orders. Some staff were not wearing masks.

It took them an hour to pick some shock boots for my car. Customers who came in and ordered parts almost an hour after I got there were getting their parts quickly. No one would tell me what was going on. The cashier had to go find out for me and pick the part! Crazy bad experience. I will never come back here ever