Northern Tool + Equipment

I rarely look at any adds, but I saw the coupon I had received in the mail. I knew my local store had the ammo cans I wanted in stock and the coupon made it worth my while. I couldn't decide which one I wanted most so I got two of each and feel like I got one for free with the coupon.

Purchased commercial shelving today at the South Oklahoma City store. Liz was working the register and Andrew loaded my shelving. I don’t know what Liz is paid, but it’s not enough! Such a delightful person to work with. And Andrew was first class. It’s a delight to work with good people in any business. Thank you!

Easy online ordering. I think it's cheap to offer gift card for products over $100 dollars and make product one penny less so it doesn't qualify. Better measurements would be nice.

It took us awhile to find this place with the GPS, although we were in the vicinity and took some wrong turns..our fault. My husband happened to see the huge sign by the highway and then found it immediately. It is located in a sort of strip mall, which we weren't expecting. There's a huge parking lot and we easily found a spot up front as there wasn't many cars here at all. We came looking for a generator specifically. We saw a couple of cashiers in position by the registers talking and on our way back looking for where the generators were located, we also saw a young man putting up stock. No one greeted us or asked us if we needed help. The building is quite large so it would've been nice to have some help. We found all the generators on the west wall and the Perfect one we was looking for. They were all locked up and so my daughter and took off to find that young man to help us. It looked like there no other customers in the whole building. When we finally found him he had to go find another person with the key. So this process went a little slower than expected. Once the key carrier arrived he helped us get the heavy generator up the front counter where no one bothered to talk to us. They seemed sort of rude I thought. They gave us the amount and we paid. No one even offered to help us get it out to the vehicle. So my husband got it out with one of their carts and loaded it himself. Where has customer service gone? I know we'll probably be back because of the good prices here but next time I hope they work on the service.

The store is nice and clean, laid out like you would expect a tool store to be. I always check online before going in to see what they have and save a trip.

I went in with a general idea of what I was needing to accomplish and Elizabeth H. went above and beyond to ensure it would work how I was expecting it to before purchase. I will absolutely be coming here for anything I can in the future.

Great products and prices. Awesome customer service!