Eccentric Cycle

Definitely coming back to get my EBike serviced here! The people were very kind ,courteous and very patient with me. I got an initial time quote of 5 days turnaround. They got my bike up and running in 2 days! Also go a new bike seat installed. Thanks so much Eccentric Cycle!!

From my experience I was scammed The warranty covers nothing Not a broken wheel, not a charger not a battery, I only the scooter for less then 20 days. I bought a scooter from here and paid $600, the first day I used the charger it didn’t work, took it back the next day and they said the warranty didn’t cover a charger but I told them I just got this scooter not even 3 days ago, so I got one but it didn’t work (they gave me a bad charger as says on the sticker.) so I go get another one, it works for 2 days then it doesn’t charge my scooter anymore. I bring them my scooter they hold it and tell me it has water damage from me leaving it outside, even tho I never rode it in the rain or left it outside, they just put the blame on me. Now they want me to pay $230 for a new charger and that’s just bad business, I didn’t have this scooter a full 20 days and they tell me the warranty covers NOTHING! Also the chargers they kept giving me was replicas of chargers, as in your not getting a charger that originally came with the scooter. I’m not saying they scam everyone but from my experience, they scammed me.

Eccentric was absolutely a liver saver!! My son has been without his bike since April! He tried to fix it himself with no luck. Then we took it to a repair shop and they had no luck and then we found Eccentric!! They were amazing they took their time and where able to finally get my son’s bike working again!! All of the staff were amazing and helpful. If we ever have any issues again with his bike we will definitely be taking it back there!!

I brought my electric scooter in for repairs, and they did an excellent job! The service was quick, professional, and my scooter runs perfectly now. The staff was friendly and really knew what they were doing. I’m definitely coming back here for any future repairs or maintenance. Highly recommend!

I WAS a loyal, REPEAT customer until Today. Is absolutely ridiculous that it could be 1, 2 , 3 day wait to get a simple tire change, without paying the EXTRA $45 on top of they're already ridiculous price they charge to change a tire.. $85 per tire... I've been in there and watched your guys work they move like turtles, hire more for better techs. Clearly making a killing on your prices, but I refuse to pay such a high price and wait for a long time the two aren't mixing... Get more help or you're going to lose business, including mine. And instead of addressing the problem which would seem to be then hire more employees. Or train your people that answer the phone to tell people to come up there and your scooter will can't get done that day but when you get up there it's a different story. Especially if you're the first one to show up at 9:00 a.m. or 10:00 a.m. Not my problem that you're backed up from the previous day... Once again hire more people what tire change in place you wait a day or more come on bro that don't even make sense.. and that your employee is telling me to come up there first thing and we can get it done that day. Will be a completely different story if that was not what was said over the phone.

Came in for some issues with my E Bike and was greeted fast and respectful. I was told my bike would take a few days but they offered same day for a small charge and I got my bike back in just a few short hours. My bike is in tip top shape and I couldn't be happier with these results. I highly recommend this place over everyone else. If you got E Bike issues, check these guys out first! I've been to other bike shops and this was hands down my best experience and the best job done.

Great experiences at Eccentric Cycle! It has an enjoyable atmosphere with a team that cares to support repairs in the best, most sensible way possible. I got hard tires installed on my Hi Boy Max Pro which already has been clutch, avoiding flats. Thank you Evelyn and everyone- you rock!