O'Reilly Auto Parts

I would just like to say thank you to Brandon for taking his time out answering all my questions about my battery. He was a really big help. He showed real great customer service.Thank you again for going above and and beyond!!!!!

I was always an auto zone guy. A lot of times they did not have my part in stock. It's frustrating when you have to pay up front and wait on the parts you ordered. I recently started using O'Reilly's and my parts were always in stock. O'Reilly's has a customer for life. Thanks O'Reilly's

Had all the parts I needed with excellent service! Now sure who i talked to but everyone had a lot of knowledge! Great store!

I’ve been here three times and have been helped by Richard all three times. This associate has literally hone out of his way to not only help us find the right parts in the store but came outside and helped us without being pushy, disrespectful and patient most of all. As some other women will agree going to a mechanic or car ship isn’t always the easiest bc men will try to play a fast one on you thinking women don’t know what to do or what to buy but Richard was absolutely professional and honest from the get go.

They are always nice to me at this location I give them three thumbs up

When the district mgr comes in next day at 7am to turn your drums personally. Mark, I didnt know that was you promising to come in next morning 1st thing to turn my drums when I called. Thanks!!! Make me feel special!!! Lol!

My husband and I visited O'Reilly's West Colonial yesterday morning. Assistant Manager Carlos was rude and very unprofessional. As he called us up to the register, he commented we need to hurry up we are busy. I did not comment. He asked my husband " What do you need?" My husband responded, I need a head gasket for a 2007 Jeep Liberty. Carlos checked for the part number on the computer and proceeded to the back to get the part. As he came up and showed my husband the part. My husband commented that it was not the right part. Carlos responded with an attitude that this is the one you told me you wanted. I could not handle his attitude so I told my husband, we need to go somewhere else! He yelled a comment but I did not hear it as we were walking out of the store. My point is poor management and customer service. I will never go back to the store.