UpLift Self Storage - Overland Park

I don't think I have ever wrote a review on anything, but I am so upset with this company that I am doing it now... I had been a customer for over 2 years set up on auto payment without a single late payment. 2 months ago they changed their system and required all credit cards to be resubmitted for auto payment. The notices for this change went to my employees spam so we did not see it. A few days ago, I arrived to find my storage unit cleaned out and sold. We run a family business that is generations old and they sold over a 100 years of archives! That can not be replaced. We found the notices in my employees spam folder but we have not found the physical mail they said they sent and upon further research is looks like it might have held the sale earlier than the legal limit based on state regulations or at the very date that it was legal. Just think of that.. they made a change that caused issues and confusion for the customer and then penalized the customer to the fullest degree possible (or even maybe further) All of this after being a perfect customer for two years... and I would have been a perfect customer for many more. I don't think the people at the company are malicious or trying to hurt customers, but I do think that there are management issues that result in poor decision making and I would recommend anyone that is storing valuable items to think twice before trusting this company.

The units and building are cool and clean! Great location and access into the building is clear and unobstructed. The manager, Lexie, is very friendly and helpful and she gives excellent customer service. Plus, every time we have gone there, which has been often, she is working very hard, mopping the floors, watering the new trees and trimming, blowing off the driveway, etc. We have been in several storage facilities over the years and most have been pretty good but so far Uplift has been the very best.

So easy to reserve/rent a storage unit online! Rented one evening and was moving in the following morning. Super clean and new! Love that they offer flat bed carts to borrow which helped us move in faster. Excellent experience from start to finish. Thanks!

Smooth process when I started service! great prices! I'll be here for awhile. I recommend for your storage needs.

Great location, nice staff, clean facilities. They are always ready and willing to address any issues I may have with my storage. I'm happy to be there!

This facility is very clean and bright and the monthly fee is very fair! We moved from our previous storage place to Uplift because the monthly rate kept raising and became unaffordable. Kevin and Lexi are very friendly!

This is by far the best self-storage I've done business with. I've had a unit here since the location opened and just added my third unit this week. I've used various large corporate chain facilities in town and just thought all storage companies were disappointing until we found this one. First, the staff here is very helpful and friendly. They've consistently gone above and beyond to accommodate us and helped us save money along the way. The facility itself is very new, spotless and free from pests. I often see the staff sweeping, emptying trash cans, or walking the premises. The lighting is great and the door access control works without issue. Cameras appear to cover every angle and the climate-controlled areas maintain a consistent temperature with no humidity issues. Access is provided through multiple wide doorways with spacious elevators providing access to the upper level. The facility provides various flat moving carts that are conveniently stored just inside the doors. The loading/unloading area is well-lit and very close to the doors. Getting signed up is super easy. The paperwork process is quick and hassle-free with no hidden fees. **Pro Tip: Get your rental started by starting your rental via their website for the best price and to take advantage of their move in special. The pricing is very reasonable and a great value. A clean facility, robust security, and amazing staff--I feel like this is the best storage option in Overland Park!