Public Storage

I rarely write reviews, but the team at this Public Storage location truly deserves recognition. From the moment I arrived, Sara, Ricardo, and Evan made me feel welcomed, respected, and completely at ease. ●Sara radiates kindness and professionalism. She answered every question with clarity and patience, making the entire process feel smooth and stress-free. ● Ricardo brings a calm, confident energy that reassures you your belongings are in good hands. His attention to detail and willingness to go the extra mile made a big difference. ●Evan is incredibly helpful and upbeat. His positive attitude turned a routine visit into a genuinely pleasant experience. Together, they create a space that feels safe, well-managed, and genuinely cared for. If you're looking for storage in Pasadena, this is the team you want supporting you. Thank you, Sara, Ricardo, and Evan, for your outstanding service and heartfelt dedication!

The best customer service I’ve encountered! Jennifer & Ricardo were extremely helpful and hands with everything I needed. The property is well put together!

First time renting a storage unit! Found a very nice deal at a convenient location at this Public storage branch. Ricardo the branch manager is very customer-centric and helped me find a good storage unit in person. Highly recommended!

Monique deserves a raise! She went above and beyond to show my mom and I multiple units, prices, and options to give us what we needed. She even postponed her lunch to help us out! Thank you so much Monique!

I was in need of a storage place who I can trust so I was given information of this amazing storage place, I had the pleasure to meet Ricardo and Jennifer which were also very helpful to me and very informative. I can trust this place with my personal and memorabilia items. I highly recommend this Public storage and will always come back. Thank you for your services.

Clean and welcoming public storage I ever been in, Jennifer and Ricardo do a very good job when it comes to customer services. Very polite, helpful and good knowledgeable when asking about the public storage services...

The worst storage place I've ever used. Hand carts are not available unless you find someone in the office to unlock them, and there is almost never anyone in the office. When I moved in, I had to wait 2 hours for someone to get to the office and let me move into the space. Yesterday I was there for 3 hours and did not see anyone in the office and so had to carry everything to my storage unit by hand. The elevator is extremely slow, so it's much faster to go up the stairs if you're able. The building is very stuffy and hot, so you quickly get exhausted moving things around in there. One of my friends had her unit there broken into and a lot of stuff stolen. Will gladly pay more to avoid this place in the future.