Bigelow Electrical Co Inc

Bigelow Electrical installed and has maintained our backup generator since 2008 and we've had nothing but great results and service! Not once has our generator failed to pickup in an outage and the preventive maintenance program they've implemented has insured that it's always available when it's most needed! Very professional and seamless...I would recommend them to anyone who is interested in having a system installed and/or maintained.

There may be things that you see as a customer that makes no sense to you when having an electric motor rebuilt but they are done like this for a very specific reason. After speaking with a few rebuild shops about my motor issue, these shops wanted to just replace the original type bearings. Bigelow Electric brought up a very good point that I really thought about before contracting with them. The fact that my motor had and required a certain bearing, they recommended a new design bearing which literally solved the issue. I spoke with one of their motor technicians and found him to be more systemic, and calculated. We had a great conversation about electric motors, new bearing types and my particular application. Now, we no longer operate the motor of and on in between our normal cooling periods. Thank you again guys.

During my experience with Bigelow Electric, they were super helpful. I felt they were very knowledgeable and professional in their work as well. Overall very nice people and very impressed with their company. I will recommend them to anyone, and I will continue to seek out their business in the future!

I was recommended by the manufacturer to fix a warranty issue with my Kohler generator. After 2 months of emails they stopped responding. When I called they gave me an attitude and told me that if i didn’t purchase the generator from them then they will get to it when their customers are taken care of after given multiple time they said they will show up.

I saw a post about Bigelow Electric in Worcester and had to add my post also even though I almost never post on the internet. When I arrived at Bigelow Electrical I happened to pass the owner of the company. I didn't realize this at the time however; he introduced himself as Scott Bigelow and asked if I was being helped. I explained I had a rather large motor on my flatbed and he came out to the truck and looked at the motor. He actually went into great detail about the motor and the original manufacturer, their history and even a few changes they made on the design. I must say the owner was like a walking computer of knowledge when discussing the motor. He then asked me to come into his office and pulled up a few drawings and went into great detail about the working parts and the design. He then brought in a person who worked in a room called the winding room and we discussed a change that the manufacturer had done to a thing called a rotor and a stator. After this meeting it was clear to me that I had the older design and I could get a much better productivity with a couple changes in the motor. I received a written quote in three days and approved the quote right away. It’s been about 6 years now and the motor is still going strong. Thank you again all. Highly recommend this team for sure. Jerry Costa Jerry Costa Group New England Division – JCG Limited

I needed a generator for my house when the power went out and Bigelow Electrical Company went above and beyond! The workers were very professional and the response time was excellent! My family and I were incredibly impressed with the company and their flexibility!

Our organization stores extremely valuable materials at ultra-low temperatures. Because of these storage conditions, we require reliable back-up power. We have worked with Bigelow Electric - BIGPOWER for 20 years. From sales to service, BIGPOWER has provided expertise and unwavering support. We recently had a problem with our generator. The great staff at BIGPOWER located the necessary part that day, had it special delivered and installed the next business day. Because our generator was out of commission over a weekend, BIGPOWER worked with us to locate a vendor who could provide a portable generator, and detailed the necessary specs for the unit and required connections. Through this episode we were contacted by several BIGPOWER staff members from the front office, service management and technicians, as well as ownership, to make sure our needs were met. I highly recommend Bigelow Electric!