U-Pack

Sometimes, it's the first ones you seek which are the best - you get BLESSED. (I don't believe in luck!) It was a good discussion with the person with whom I spoke, explaining how they work. It was as he said. Our move from MA to TX seemed ominous, though it wasn't a full household, I (under) estimated the amount of Rubbermaid/Sterilite boxes and odd furniture, thinking maybe I wouldn't need 2 cubes. It became evident when we loaded 96 some boxes and misc items in Cube #1, that Cube #2 was going to be necessary. I was informed my cubes would arrive the scheduled Mar 4, and they did. It was a good thing I DID have help loading, amazing help and we completed the loading, with only a few extra items to be added along the way and at the end. The Cubes were definitely solid and workable, though one of the 4 door latches wouldn't drop down (or be forced down) into the slot securely, but I was able to lock the opposite door of the cube. (It arrived securely, though I wasn't even able to secure the latch on that door with the cube empty). I had to depart MA for TX Mar 6, and the cubes were supposed to be picked up that day. They were. (Picture below.) I was informed about every new location at the end of the day. They arrived on schedule, and I contacted the locale, why I had to wait a week and it was their schedule, that they didn't drive to the final destination except on Thursdays, WHICH THEY DID. My friends and I emptied the cubes the next day. I called to have the cubes picked up, which was supposed to have been Monday, Mar 25, but a flat bed maintenance issue prevented them being picked up then. (This would have been great had I needed the extra time, which they were going to give me anyway.) At this writing, the cubes still haven't been picked up (ETA today, Mar 28). The boxes were stacked 6 high and some of the boxes and lids were damaged, but the contents were not, except for a few lightbulbs in one of the boxes, but most of them survived, despite the appearance of some smashed boxes. Nearly all of the RUBBERMAID boxes survived the trip and the weight of the other boxes on them. (Good learning experience on packing). Wasn't the fault of UPACK, just my inexperience with such. But EVERYTHING up to this point was JUST AS THEY TOLD ME. The price was as quoted with no extra fees. I'm so pleased with them and have already recommended their services to others - the ones who helped me. THEY were impressed too.

We have moved our 3BR household across the country twice using U-Pack. It's easier to keep up with the shipment on the web now, and the centers are good about calling before you call them for delivery. These are good value services (9 days from coast to coast). The space estimate was right on the money. Our only complaint in our most recent move was that the trailer should have been swept out. There was quite a bit of dust and dirt that we had to contend with. The drivers are skilled and helpful.

U-Pack made our move from NC to MA easy. Everything arrived as scheduled and we had 3 days to pack and 3 days to unload. Nothing was damaged during transit (I tied things together well using ropes and the very strong rope holds on the walls of the packs). Delivery and contact people were all very friendly and willing to work with my schedule. 2 packs worked great for our two bedroom townhouse. Much cheaper than alternative companies. Would move with U-Pack again!

I shopped around quite a bit and found AFB U-Pack to be highly recommended and the best price of any pod-type delivery companies. Before the move they were instrumental in helping me figure out the scheduling of our long distance move. I had the dimensions of the cube, and a pile of boxes that I thought would fill the cube. When it was delivered it looked smaller than I anticipated. BOY WAS I WRONG! We loaded our huge pile of belongings and it was only half full! Since it was only a partial preliminary move we were able to add more items to the cube and bring much more. (It ended up holding about 50 boxes, mostly banana boxes, 12" x 12" x12" cube boxes, some small furniture, a portable chiropractic table, a massage table, 3 folding tables, 8 folding chairs as well as quite a few art prints) Both the drivers who dropped off the cube and the one who delivered the cube were experts with the forklift. They took extra care in the placement and removal. They were personable and professional. once we emptied it, I went online to request a pickup. They came promptly the next day and retrieved it. Not one thing arrived broken or damaged though there was plenty of china, glassware and large picture frames with glass.. (I am an excellent packer so I'll take partial credit for that.) Everything was done in a timely manner with no delays or surprises. When we complete the move in the near future we will definitely book another cube with U-Pack from ABF Freight.

What we like about U-Pack is, they are very friendly on phone and are very helpful helping us to schedule the timing for us to load the truck after our long cross country journey. However, the truck that given to us to load our belonging has a huge hole on the top right corner. We saw water on the floor when it arrived at our drive way. We did not have time to call them to replace another, so my husband went up there to fix the hole and try to glue a few tapes together. But, it did not work, so when we opened the truck at our destination we saw the floor was still wet and a few of my paintings were wet too. My suggestion to book U-Pack is make sure to have the local truck company who is not careless about U-Pack's customers.

Great experience with ABF! I ordered 3 cubes and needed a 4th during two days before they were scheduled to pick up. They delivered the 4th cube the next day and it didn't cost an arm and a leg. The pick up went smooth and the drop off in NC was quick and easy. I appreciated how their drivers had a good sense of spacing for where to place the doors for quicker and easier loading/unloading. These guys know what they're doing. Great company, great experience, made the move so much easier!

This is my 2nd time using U-Pack and highly recommend. The most recent time I used them it was for a move from Houston to Boston using a relo-cube for a 1 bedroom. Both the pickup and drop-off guys were super nice and helpful. The text message updates were great and included links to your dashboard and to pay (making it really easy). The cube arrived within the time estimate set.