Best Buy

I enjoyed going into their store. I wanted to look into trading in my ipad and get a new apple pencil. The sales associate was extremely helpful and understanding with all my questions.

Went with money in hand to replace my phone. Looked at phones, said Good Morning to a rep, saw others at different areas within eye sight; even set an alarm off by touching one of the phones.....no assistance. Alarm was still going off when I left. As walking out, then someone asked if they could help me. Sorry, too late.

Thanks, Earnest and Mike, for the exceptional service you both provided when I purchased my new refrigerator today. Your knowledge, patience, and enthusiasm were truly impressive, and I felt confident in my purchase decision. You both went above and beyond to ensure I found the perfect appliance for my needs, and your professionalism and courtesy made the entire experience enjoyable. Your dedication to customer satisfaction is truly appreciated, and I'm so glad I chose to shop at Best Buy. Please pass along my thanks to the entire team, and know that I'll be recommending Best Buy to friends and family for all their future appliance needs. Thanks again for making my shopping experience outstanding!

Customer service is non existent in this store the clerks in the corner talking and on their phones ignoring me and other customers. They refused to get a manager for me, as I was picking up a tv that I ordered at the Memorial location but they didnt have stock on my item. Ted the manager and Shay were very helpful and located it at the May location. Upon arrival I was told it would be ready by 8pm... it was 5 in the afternoon. Haven't bought from best buy in 10 years and don't plan on returning.

The GM at this store was amazing! I went to the midnight release of the switch 2 and he had everything so organized for the people waiting outside and once inside it was smooth and exactly what a midnight release should be. While we were outside he carted out gatorades and waters and gave them out for free. The staff watching over us were also great. GM was super enthusiastic and very hands on with the whole release. Thank you to this guy! Sorry I never got your name!

Store associates knew almost nothing about the devices they were trying to sell. I asked about specs trying to compare phones and the guys face went blank. But they're happy to push a protection plan they cant explain the details of.

I don't like the way your phone number seems to be automated. I spoke to a woman who told me the product I was looking for was in the door. Went to my location in okla city on n may avenue,and no, it wasn't there. The employee said they couldn't do anything about what was said on the phone I'm not blaming the employee .I'm blaming you're corporate office. That is not the way to do business. You go to something national on the phone before you can speak to someone locally and you have to have an account number and they want your phone number. I'm not giving out my phone number . No wonder why there's so much identity theft. This is a poorly constructive system you have. You don't hardly have anything in you're store. You used to sell electronics . Now you sell appliances . You're not the business I once knew. You have gone down on quality. You used to have.more .I won't shop here again. You don't seem to care.the internet said you had a snoopy retro boombox fm am sw with a cassette player for $99.00.