Blue Raven Solar

Service after the sale... bah!! I had a microinverter go out. I called them now mind you they have access to the system and can do diagnostics of the system. I also told them I followed the trouble shooting guide to reset the inverters. They know a microinverter is out. I call them on the 22nd they say they will call me to setup an appointment. So I wait and wait... and wait. I finally call them two weeks later and the first words out of their mouth is "did you pay for your quote?". I was never told to pay for it. Normally you would wait to see if they you know... show up. Well they somewhat showed up. They came out and looked around for 25 minutes and left. They charged me $350 for that and then didn't fix the problem!!! So today they want to charge $450 to replace a microinverter. Now again the materials are under warranty so this is pure labor. $450 for less than an hour of work and no assurance that they will actually fix it!! This place is a fraud!!!

Blue raven finished the installation 2 MONTHS or 59 DAYS or 1416 HOURS or 84,960 MINUTES ago. And they still don’t have it ready to turn on yet. Update after 4 months of using the enlighten app says that the panels production is then than the threshold set by the installer. And I’ve made 4 monthly payments the loan that they are supposed to repay me for the first 18 months and I’ve only received 2 payments reimburse from them as of right now when I ask the sales guy about it days ago now. No update from him yet

My mid west installers were the cream of the crop crew! Killed it! 12 hours of commitment and time they spent with my house. They went all day! Crushed it. Helpful, kind, considerate, efficient and friendly. Grateful for a beautiful install! My sales associate, Josiah started it all. Leading with education, honesty and patience. I grew up with solar panels and knew I wanted my own someday. So happy I made the choice with Blue Raven!

Terrible with communication. It has been about 30 days since I made a deposit and they have submitted a permit with mistakes on it. When trying to reach them for 2 weeks, they have not answered a single call or email that I have sent. This is just so extremely disappointing and frustrating. I do not recommend moving forward with them if you would like to go solar.

Blue Raven designed a system that was within our budget. They use top quality products. The install was done in a timely fashion. They showed up on time and finished the same day. The install was top notch. No shody looking work and was installed seamlessly into the house. There are other companies that could have done it cheaper but with inferior products. Always do your home work you do get what you pay for at Blue Raven.

Complete rip off. Misguided. They told me that I will not get any bill from AEP. I mean 0 dollar bill because the excess power we generate in summer , the units will be used in winter time. Complete false . In winter months Iam getting bill for almost 250 dollars . 60 dollar a month on an average . This after I told them that I need 20 percent more than they (blue raven solar) suggested . After installing, they did not told me about net metering . So , that was another rip off . They also said , the loan will not show on my personal credit . That’s another side . They charged me 43k dollars for a 8kw system . That’s another rip off. They ripped me off for trusting them . Total scam company . I have all the proofs .

They refuse to stop calling me after requesting being removed from their call lists multiple times and blocking numbers - I just keep getting calls from other individuals. I get sales tactics, but where I may have considered blue raven in the future, I now will actively seek not to use blue raven.