Cincy Gutter Boys

Commissioned Cincy Gutter Boys to clear my gutters and fix the downspout on my home. After being told they would come within 2 weeks, it took 6 weeks for someone to actually attempt any work. When finally they arrived, they said they were "done" and took my money. Meanwhile, the downspout was not connected to my roof ( was just leaning against the house) and the gutters remain pooled and leaking. Photos included. Every time I have spoke with a customer service representative, they have been befuddled and given incoherent excuses for why the work isn't done. My hope was that I could pay to get a job done that I can't complete myself, and instead I have paid to be lied to, cheated, and manipulated. My worst customer experience in a very long time (and that is saying something in today's customer service climate).

Very quick response and reasonable quote for gutter repair/replacement. The guys came out the next day to fix our gutter! Cleaned up the space completely when finished. Will def work with them again. Highly recommend.

They were didn't show up for 3 weeks after I called to have them come out. They left my spigot on when they flushed and to top it all off they threw all of the debris in my mulch beds. Picture provided is the debris in one of my bushes. I've used Cincy gutter boys before and they usually put everything in a trash bag and set it by my garbage can. This time the mulch beds looked like the proper spot to them. They'll clean your gutters but they'll do a terrible job of it

Gutter replacement. The repair crew pointed out some rotten wood that would prevent them from performing work to their quality standards. They were very patient as I made arrangements for the wood to be removed, custom cut and restored. Once the wood support was repaired, the crew was very prompt at coming back out to complete the task. They reconfigured the downspouts to prevent potential debris blockage and they even restored the original leaf guards to the new gutters.

During initial call, said they'd get back to me on a date. A week later, I was emailed an invoice after they "performed the service". Only evidence they came was the gutter guards on the side of the house that they refused to put back on because it was an "extra cost". Do not recommend.

Not really happy with the workmanship. At first they had my gutters hanging on very crooked and I had to show them how to make them level. Then for some reason the paint on the gutter was scratched and they painted them and got overspray all over the side of the garage they were putting them on. I would definitely find another gutter company for my next project

Used leaf blowers to spew leaves and gutter debris all over my yard, porches, and garden beds. I had just raked everything the weekend before and they made a huge mess without cleaning up. Took me two hours of raking to get their mess cleaned up. Ladder was placed on top of one of my perennials and smashed. Said that my downspouts would be flushed and they weren’t. Did not text ahead of time. Look elsewhere for your gutter cleaning.