Correctness Electrical Services

The only reason I had to give a four out of five star review is because the first person who came to our home from Dr. Electric , did not even walk into the room, nor turn on the light switch nor check wiring after I had explained thoroughly what our situation was and that I was concerned about safety. I called our home warranty person and they called Dr. electric to explain my concerns and they did send someone else out who did an excellent job. Moe at Dr Electric was very helpful and understanding of our situation and made sure that everything was handled professionally. I was pleased with the work and the concern of the electrician who came out and took care of our problem, and made sure that our home was safe.

Terrible company. We have had issues from the beginning with the electrical and the breakers tripping. This company is who the builder used and they came out a few times and always said they fixed it but come to find out the issue is they have an AFCI breaker for both the fridge and the microwave range hood instead of a GFCI/combo all in one breaker that is meant to carry the load of larger appliances. This caused our fridge to trip and overload constantly which caused the compressor to go bad and we had to replace it. Since we are outside of the warranty for the home they won’t fix the mistake they made in the beginning. Stay far away from their lazy shotty work

Completely unprofessional company. My builder used this company, so I contacted them to get some additional work done. They never showed up during the four hour appointment window and never called to provide an update or apology. When I called to obtain a status update, the receptionist had the audacity to tell me to call back the next day, and eventually hung up when I pushed back on the unprofessional behavior. One would think that they would try to rectify the issue on their end, but their proposed resolution was for me to track them down. My advice for anyone else is not to waste any time dealing with this company.

They want you to pay to fix their unfinished work. My house was under warranty when they bid for the contract. They came to my home to fix the issue. During the call they found out that the breaker was tripping due to a pinched wires. They initially refused to fix the issue stating that since they did not wire my house they cant fix the issue. Also when the breaker fuse breaks again to just call them again and they can come switch it again. This was after they found the pinched wires. I asked why dont they just fix the wire thats causing the problem instead. I made the tech call the office. They reluctantly agreed and fixed the pinched wires that lead to 2 outdoor light fixtures (Remember this). A year later i was changing the light bulbs and noticed that the light fixtures were not sealed or screwed in all the way (pictures below). So this whole time the wires and fixtures were exposed to the weather. I called friday morning 9/23-22 and explained the unfinished work. The receptionist and office manager (alycia) said they would be more then happy to finish their job for $185.00 minimum. So, if your looking a company you pay to do some unfinished work and then pay again to come finish it later then Doctor electric is for you.

I'm only giving this Garbage can of a company a solid 5 star because of one man, Moe Sanchez. He's an incredible supervisor who is extremely helpful and professional at what he does. If anyone dares insist on using this Dog water electrical company I strongly suggest to request his help. Since everyone else sucks.

The guy name is moe and he is supervisor and he is very friendly and good service to me and knowledgeable about what’s wrong with breaker panel and he send technician guy is Mike and he see the bad breaker then replace it he is good worker and friendly

Worst experience I've had with a company/business. Dr. Electric provides services as part of my home owners warranty. I put in a request to get my doorbell fixed and on multiple times this company made me leave work early and/or make arrangements during lunch to be at home so they could fix it but then never showed up. The first time I left work early but they never showed up. I called and they had the nerve to say that they did show and tried calling me but my phone was "not in service". I was home and NOBODY showed up. My ring camera also confirms that nobody showed up. They rescheduled me for a later date but then called to say that they could not be there because apparently all of the technicians were "sick". The third time, same thing, they called and said that the technician had a "family emergency" and couldn't make it. The forth time I left work early and when I was on my way home they again called to say that they were working on another home and couldn't make it. I told them that I could wait for as long as needed but they refused and only offered to reschedule for the next day. This company is disrespectful to the consumer, dishonest, and incompetent. Please, do yourself a favor and avoid doing business with this so called "Dr. Electric" who cant even manage to fix a doorbell. If I could give them negative zero stars I would. Filed a BBB complaint.