Five Star Home Services Cincinnati

Kori and his partner were awesome. Solid craftsmanship on the exterior. Copper pipe and high-voltage line ran pretty level minus a few dog legs. I was a little underwhelmed that they did not pour a concrete pad for the new unit. The interior work on the new coil was crisp and tidy. Overall these guys were professionals who took care of my house, cleaned up after themselves and did quality work. Ben the salesman was very helpful and knowledgeable. He didn't try to sell me a unit that was overpriced and too big for the square footage of the house unlike other companies. Five star and their team are fair, honest and professional. Give em a call without the fear of getting taken for a ride.

We had an excellent all around experience Brad our sales guy gave us a very fair price, was knowledgeable & very friendly. We had our outdated non functional AC condenser inside ac coil / condensate pump, refrigerant lines & the controller unit replaced/upgraded to a 2 ton goodman unit by lead tech Kori & Ardell, they were the nicest guys you could ever meet, extremely knowledgeable and patient with my many questions. The install came out perfect and super clean & sanitary looking, they made sure to do all the tests & checks, very professional & high quality employees that care about thier work. You can have confidence in 5 Star Home services & the whole experience was smooth as silk. At our request they re routed our ac outdoor unit to the other side of the house so it took the guys a few extra hours, be sure to always tip hard working tradesmen & it's always nice to supply coffee & donuts in the AM. Or mebbe pizza & energy drinks in the afternoon.. they'll love ya for it.

The Tech arrived on time and was very good professional and communicative. I appreciated his explanation and feel like our visit developed a good level of trust that makes me at ease to call Brandon and Five Star in to help with any HVAC issues moving go forward. The trusting relationship is important to me. Korie and Ethan were the install team for my new HVAC system and they were fantastic. Professional, personable, and thorough. I would recommend this company without hesitation.

I’m a foreman at Ohio basement authority and had an issue with a dripping pipe, I couldn’t finish my encapsulation project without that being fixed. I had a pleasure of meeting Brian R. He crawled in, scoped the work out and was done Very Quickly with quality work! Highly recommend him!

My experience with Five Star was great. Someone was able to come out same day and I got a replacement water heater installed the day after. Chris Sanchez was the installer and he was very knowledgeable, helpful, and even gave me a few tips and pointers on other parts of my house’s HVAC system.

We had a perfect experience with this HVAC team(Kori and Jesse). They were incredibly clean, timely, and courteous, and they really took their time to care for our historical building and business. We would highly recommend them to anyone and will definitely be using their services again.

⭐️⭐️⭐️⭐️⭐️ I had a great experience getting my water heater replaced. My technician, Jon, was fantastic—he arrived right on time, was very informative, and made sure everything was cleaned up before he left. The whole process was smooth and professional from start to finish. They also had affordable coupons that saved me money, which was a nice bonus! Highly recommend!