Lancaster Plumbing, Heating, Cooling & Electrical

Our aging high velocity central air system failed and we needed a new heating and cooling system in our home. We had several companies come out and give estimates for replacement systems but in the end we selected Lancaster Plumbing, Heating, Cooling and Electrical (LPHCE) and I am so glad that we did. LPHCE did an excellent job for us from start to finish. Our initial contact Ian supplied us with a wealth of knowledge regarding what our options were moving forward. He took the time to answer all of our questions and made sure to have multiple estimates drawn up before he left our property. He also kindly made himself available via text messaging when we had more questions later regarding our options. The estimate that we received was very fair and I got the sense that LPHCE was going to do everything that they could to secure our business. After considering our options we decided to have mini split heat pumps installed. Ian came out to our property again, this time with installation specialist Rick. They helped us finalize our plans for the installation and directly addressed a few lingering concerns that we still had. A week or so later a well organized installation team made short work of the project over the course of two days. While all of the techs assigned to the job were professional and courteous a special shout out goes to Ben for going up into the attic area and out on the roof to get the job done right. The end result is a system that operates as good as it looks. We are anticipating many comfortable years in our home thanks to the efforts of everyone at LPHCE. We plan to call on them in the future for our heating, cooling, plumbing, and electrical needs. I submit this review as a hardy recommendation to try out their services, particularly if you are in the market for a new heating and cooling system. They are family owned and locally operated. Most importantly they cared about doing the job, and they cared about doing it right.

So happy with the service!! After many years my heater is finally working !! Thanks to Cole P and Shane H for their help with getting everything situated. Cole fixed some electrical issues and Shane was such a rock star very honest and knowledgeable- he explained everything to my husband and showed him all the work (a previous hvac company I hired last year) that was wrong. It was truly a simple fix and I’m glad the parts were readily available that I could enjoy the heat tonight and not be delayed another day. Very pleased with the company making the appointment was easy and communication was great I knew exactly when and who was coming to my home. Thank you again you gained a new longer term customer!!

We became members and had our first free checkup for Plumbing, Electric and HVAC. All their technicians are very professional. They answered every question and explained everything completely. We also got some plumbing work done, including replacing a toilet. The work was done very quickly and they cleaned well after themselves. You can't get a better service, but you will be paying a higher price overall.

Tyson and Brian installed a new lamp post light, including the post. They communicated clearly about how they would do the installation, and they were very careful with the glass fixture, as well as with precision of leveling the post. I could not be happier with the work they did! Tyson also installed a new ceiling fan in a vaulted ceiling. The ease of scheduling, the professionalism, the care to clean up after a job is complete, and the overall excellent service are all things that keep me coming back to Lancaster Plumbing, Heating, Cooling, & Electrical!

My propane hot water heater was leaking and stopped heating late Sunday night. I left an email at 1130 pm. They called me before 8 AM Monday and had a crew here before noon. Everything was explained to my satisfaction. Prices were given for several options. And they had financing options available. The work was completed by 3 PM and everything was cleaned up. I will definitely be calling them in the future for my plumbing and HVAC needs.

Do not hesitate to contact LPHC. They are one of the best businesses I have ever worked with. The field staff are professional, capable and enjoyable to work with. The administrative team are responsive, professional and engaging. In an era in which it is difficult to reach a human and resolve even the smallest of issues, LPHC will work with you through every phase of your project and collaborate with you to address concerns. They will be a partner from the beginning to the end of your project. Call them today! We had a ton of work done, but to name the best of the best would be Rob, Cole and Ian!

Customers Since 2009 and Still Impressed! ⭐️⭐️⭐️⭐️⭐️ We’ve been customers of Lancaster Plumbing Heating Cooling and Electrical since 2009, and they’ve always been fantastic to work with! The technicians are prompt, professional, and know their stuff. They’re honest too — never trying to find extra "problems" just to add to the bill. The customer service team is super kind and efficient, and they always make scheduling easy. Their solutions are cost-effective, and the whole experience is smooth and stress-free every time. Highly recommend them