Electronic Express

I purchased a washer and dryer from Electronic Express, and my experience was extremely disappointing. When the delivery arrived, the dryer had a clear dent. The delivery team explained that the damage was already present in the warehouse and that they had been instructed to bring it anyway — either I accept it or it gets returned. I called the store immediately to explain what happened, but instead of offering a resolution, the staff became defensive and insisted they had no knowledge of the issue, even though the delivery team told me otherwise. This process wasted my Saturday — my only day off — waiting for the delivery, only to be told I would now have to reschedule on a workday and take time off for their mistake. I purchased a brand new washer and dryer, and what arrived was not what I paid for. The damage was obvious, with broken styrofoam and torn shrink wrap showing it had been mishandled before delivery. The delivery staff were honest about this, but I am still left with no solution from Electronic Express. Even though it is still during business hours and the store is open, nobody has called me back or communicated with the warehouse to resolve this situation. As a customer, I expected transparency, accountability, and respect for my purchase and my time. Unfortunately, that did not happen here. I hope this review helps others make an informed decision, and I also hope management takes responsibility and contacts me to resolve this issue.

Great & helpful staff thats what sold me on the product unseen. Found my purchase on sale here after shopping elsewhere. Product was not displayed & had to travel to a warehouse for pickup.

This is my go to place for appliances and TVs. They have excellent stock when others don't. They have their national warehouse in Nashville. Always ask about stock at the warehouse if the store doesn't have your item available. They let you pick things up at the warehouse which is extremely convenient.

One of my favorite places to shop and it was a quick in and out and staff was very helpful. It is one place where you can put items on layaway at the sale price beats Walmart and the other big box stores

The staff at this location are great; especially Ashley. While visiting the area I had a specific for a special occasion (my nephew's wedding) and needed some audio equipment. She helped me find what I needed and was gracious with her time.

We ordered my 17 year old son a Jackson Electric Guitar for his birthday. ordered on Sunday night and was here Tuesday Morning ❤️ Amazing speed, amazing products, and amazing prices. will definitely be ordering again in the near future! Rock on!❤️

From the initial phone call to my experience in the store..Ashley was very nice and knowledgeable about the product. A excellent experience.