Fox Service Company

I had an excellent experience with Fox service company! The technician Silence Redfearn arrived on time, was very professional, and quickly diagnosed the issue with my unit. They explained everything clearly and gave me honest options before starting any work. The repair was done efficiently, and my AC has been running perfectly ever since. I really appreciated their attention to detail, fair pricing, and great customer service. I highly recommend them to anyone needing reliable and trustworthy AC repair!

Basillio and his partner, Luis, were excellent installers. They treated our house as if they were staying in a rental property; were polite and respectful. Basillio showed patience and expertise when I asked about the new unit components, and Luis performed a tiny bit of needed yard maintenance to place the new outside system. The team finished in seven hours, working diligently and efficiently.

We had a couple of electrical issues and Fox took great care of us today. Our tech was Enos Hwang and he did a fantastic job. He came out quick and resolved our issues. He went above and beyond to take great care of us. Thank you!! You’re our go to for our electrical needs. Thanks again!!

Marshall, Romario, and Olin are primarily who service my home, and after several services (a new electrical panel and system upgrade from an out of code build from the 70s, a new water heater + filtration system from a 15+ year old system, and several small jobs like installing new toilets or valves) I can confidently say I absolutely trust and recommend them and Fox as a company. As a young female homeowner, one of my biggest fears of homeownership was dealing with repairmen and contractors. I’ve called several very well known companies that are on billboards around town and I always felt talked down to, upcharged for simple work (like $800 to drain an AC line), and like I couldn’t trust what they were pushing. Every time I’ve called Fox, whether it be for plumbing, electrical, or HVAC, I’ve felt like I can trust their word and like the person I’m speaking to has integrity in what they’re putting in people’s homes. I also feel like I can trust them to be inside my home, which can be very vulnerable! When I’ve had issues dealing with my utility company, Marshall was even there to walk me through what to do, even in the evening. Olin and Romario have walked me through my electric and plumbing in a neutral, knowledgeable way to help me understand my home more. Everyone I’ve worked with is personable, reasonable, and incredibly knowledgeable. I don’t feel like they’re pushing me in the more profitable direction, like I have with the other companies I’ve tried/had to hire. I’m very thankful for the team here at Fox, and I feel completely safe to recommend them to other women that may be uncomfortable hiring help. Its rare to find people that still recognize the gravity of their work and take pride in it. Truly some of the best men in the field.

Antonio was an absolute legend. He showed up, got the job done faster than I could find the remote, and did it all with a smile. Super polite, professional, and just the right amount of funny — like the kind of guy you’d trust with both your AC and your Wi-Fi password. I even remembered as he was about to leave that I needed something else done (because of course I did), and he immediately got me lined up for a quote. Top-notch service, solid guy, and an overall great team. I’ll definitely be using Fox again — mostly because people like Antonio make it way too easy (and actually fun) to spend money on repairs.

⭐️⭐️⭐️⭐️⭐️⭐️ Cameron and Chase went absolutely above and beyond today! Even though they weren’t able to fully fix our AC issue, I was completely blown away by their professionalism, kindness, and thoroughness. They took the time to explain what was going on, kept us informed every step of the way, and made sure we understood our options moving forward. What really impressed me was their willingness to help outside the scope of the job—they even brought heavy portable AC units inside from our car so we could stay cool while waiting for the bigger repair. I’ve never had service where the issue couldn’t be resolved on the spot, yet still felt this satisfied and grateful. If I could give more than 5 stars, I would. Cameron and Chase turned what has been a really stressful day into one where I felt taken care of and respected. I can’t recommend them highly enough! Please buy them lunch and give them a raise, they're a great pair, and we are really impressed with how well they work together in serving their customers. We don't even have AC and we can't stop talking about how great they were today! Fox AC in general is just the best- save yourself the time and trouble & go with them for all AC needs!

John was very nice and professional. He explained everything to my satisfaction and was extremely knowledgeable! He installed a Ring device, an outdoor timer and several dimmers throughout the house. He was very patient and helpful as I downloaded the Ring device and went above & beyond by offering to replace two light bulbs on the ceiling fixture which required a 6’ ladder and a tall person to reach the light bulbs! John also cleaned all areas using his own hand held vacuum instead of relying on the homeowner to provide cleaning devices. Awesome service and represented your company well!