GEM Remodeling

We have been searching for a house for two years and finally found our ‘home.’ It needed some updating ("some" meaning MAJOR). It was beyond our good fortune to choose GEM Contractors/Tractor Services LLC over other contractors. The company-owned business is run by Ray. His work ethic, professionalism and drive for perfection is second to none. He is honest (will offer you cost effective ideas that you may not have considered or stick with original plans). After your initial visit, you receive a detailed, itemized list with highly competitive pricing. His team is comprised of highly skilled craftsmen (Adam and Aaron) that are diligent and incredibly hardworking. The final product speaks for itself. We had 1,500 sq. ft. of hardwood floors installed and the old floor removed and hauled away. Each piece was carefully chosen to avoid creating a pattern. Absolutely stunning. The walls were covered in rough pine tongue and groove and were also removed. They sheet-rocked, spackled, and painted the walls. All this was accomplished during torrential rains, tents they supplied, extension cords, determination and a sense of humor. They are amazing tradesmen/carpenters and honest, decent human beings. We are not done yet and Ray will be back to grade our yard and remove 25 years of growth, dead trees, and vines. We are in good hands. You will be too. Cheryl and Wade

We recently hired GEM for our kitchen remodel in Brighton and could not be happier with the results. From the very beginning, the process was seamless — detailed 3D renderings, clear pricing, and a team that truly listened to our ideas. The crews were professional and respectful of our home, and the craftsmanship shows in every cabinet line, tile joint, and finish. They used high-end materials and the attention to detail is exactly what you’d expect in an upscale neighborhood like ours. GEM is the real deal when it comes to combining design, quality, and value.

We chose GEM for a full home remodel in Webster after seeing their work in a neighbor’s house, and it was absolutely the right decision. The team was organized, the process was clearly outlined, and the 3D renderings helped us select layouts and finishes with confidence. Their crews are highly skilled and it shows in the details — everything lines up perfectly, and the quality is outstanding. The pricing was more than fair for the level of craftsmanship and premium materials we received. GEM is the only contractor we’ll call moving forward."

Great company to do business with. Their crews are top notch! The project manager being the one you deal with throughout the whole process is great! Knowing the company is ran completely by ex military is nice! Definitely give them a call for your next project. My kitchen and bathroom look amazing! When you are spending almost $200k you expect top quality work. They went above and beyond!

We recently worked with GEM on a full remodel of both our bathroom and kitchen here in Spencerport, and the results are nothing short of stunning. From the very beginning, the process was seamless—clear communication, thoughtful design ideas, and detailed 3D renderings that helped us visualize exactly how everything would come together. The craftsmanship is second to none. Our kitchen now feels like something out of a luxury home magazine, with beautiful cabinetry, high-end finishes, and a layout that finally makes cooking and entertaining enjoyable. The bathroom transformation was equally impressive—spa-like, elegant, and designed with precision down to the smallest details. What stood out the most was the professionalism of the entire team. They respected our home, stayed on schedule, and the quality of the work exceeded our expectations in every way. GEM made what could have been a stressful project feel easy and exciting. If you’re in Spencerport or the surrounding area and want true high-end remodeling, I can’t recommend GEM enough.

Best of the best! Very grateful that I found this company. Their pricing might be hire than other company’s but it’s worth every single penny. I wouldn’t even think about calling anyone else! My bathroom is out of a magazine!

Gem, came to my rescue today when I needed a spot tilled for a garden ray was quick to show up to get it done for me, very quickly and efficiently 🙂 also cleaned up some brush along side of my barn, looks much better now!!!! Huge thanks to him. Highly recommend gem.