Vortex Doors

Our facility has three large metal sliding gates with automatic opening/closing control boxes and other features along with multiple commercial roll-up doors. We contract with Vortex Doors for service, repair and maintenance. I wanted to take a minute to publicly acknowledge and recommend Vortex, and Technician's Juan and his partner Thomas, for their efforts recently with gate issues we were having. First, Vortex was responsive in scheduling at a time that was convenient for us and then the technicians showing up within the time frame they said they would arrive. Our gates have had issues off and on for some time, but this latest issue was a frustrating problem with a special radio frequency activated gate opener. This required Juan to work with the device vendor, a radio shop technician and others to try and get the device working properly. While not completely something Juan should have had to deal with, he took the time and initiative to make sure the job was done, and the issues solved. This extra effort by Juan reflects highly on not only himself but Vortex as well. Together Juan and Thomas got the gate operating correctly and did the preventative maintenance on the mentioned roll-up doors as well. Thank you, Vortex. Thank-you Juan and Thomas. I certainly recommend Vortex

Juan your Technician has great customer service skills and is always welcome her. Aside from that work has been great and has answered calls to help with needs every time we have reached out. Thank you!

Juan and Luis were GREAT. They were able to get our gates back up and running in a quick and efficient manner. Juan was always available to answer questions and just great customer service. Thank you!!

Juan and Thomas came out to inspect/service our main business door. They were professional during the whole process and also very kind while communicating the information. Thank you again and I will definitely be recommending this company.

Juan and Luis came on to the Job with a calculated plan and executed it within an hour That’s what I call an effective team that gets the job done right

Juan and Thomas have been here twice this month for two different issues and dis a great job solving both problems. I recommend this team and Will be requesting them for any future problems.

I'm so thankful because this guy's show up to put gas and they help me board up our door... I could honestly recommend the service any time thanks again Juan, Thomas, Ray, Luis..