Empire Power Systems
📍 Generator installers in Tucson
Empire Power Systems, located in Tucson, is a provider of generator sales and installation services. They focus on delivering power solutions for both residential and commercial applications, with a demonstrated ability to source specialized parts when other suppliers are unavailable. Their staff appear to offer valuable assistance for complex mechanical issues.
While capable of facilitating necessary repairs, the overall experience can be inconsistent. Warranty support and commitment to thorough testing prior to vehicle release seem to be areas where improvements are needed. Many customers appreciate the ability to obtain hard-to-find components, however.
Information about Generator installers - Empire Power Systems
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
Customer Reviews
Empire Power Systems has a rating of 4.3 out of 5 based on over 12 reviews on Google
I guess being a good customer is not appreciated anymore! I bought a new truck and trailer from them. I must say I had no problems with the truck after a year and a half but the trailer the wheels have fallen off three times the first two times they warranty it the third time they said I was a month out of warranty and wanted to charge me $5200. They do not stand behind their product. Every person is either on vacation or it’s not my fault scenario take my advice. Stay away, not the empire that I grew up with anymore.! Gone is customer service, Or just being a decent human being !
Had a cracked high pressure fuel line on my truck's CAT motor. Nobody in town had the part I needed, but Steve in Part Sales was very helpful, and managed to get the part shipped overnight, so I can have it next day in the morning. Good helping hand when needed!
Do not go to this company Sara an Jim are unexperiene and frauds i took my truck there because it was cranking over but would not start after a week 6000 dollars later they said it was ready to be picked up they promised it was warranty for a year then they said they couldn't test drive it because there was a blinker outI didn't get 10 minutes away and truck shut off and was doing the same thing and they told me I had to pay for a tow back to there shop and it's something else completely and I explain to them it was not the ECM module it was faulty wire or a fuse and know that's what it end up being if you want your truck repaired correctly stay far away from themchecked and test drive .they said they took it for a test drive when I picked it up it was in the exact place and wanted two thousand more dollars for there mistake on repair
Traveling through Tucson when the motor home showed a Check Engine light. Googled for a CAT shop. They got me right in and fixed it. Found 2 other problems and will fix them Monday. Thank you!
Great place. Terry really knows his stuff.
Good service and good mechanics for CAT
Manager is very respectful and knowledgeable. Very pleased
Information about Empire Power Systems
Address
Empire Power Systems is located at 3830 N Hwy Dr, Tucson, AZ 85705, United States
Phone
The phone number of Empire Power Systems is +1 520-407-3100
Website
The website of Empire Power Systems is: empire-cat.com/locations/tucson-power-systems
Business Hours
Monday: 07:00–16:00
Tuesday: 07:00–16:00
Wednesday: 07:00–16:00
Thursday: 07:00–16:00
Friday: 07:00–16:00
Saturday: Closed
Sunday: Closed