Holu Hou Energy

I have been very happy with Holu Hou since they installed my solar system over four years ago. They are great communicators, knowledgeable, respectful, and very responsive, arriving and addressing issues within an hour. They even brought a back up battery late at night so I could sleep with my CPAP when a replacement part wasn't immediately available.

This review has been almost a year in the making. If you are thinking of starting a large scale Solar/PV project. I would recommend Holu Hou Energy. I did my research and contacted Holu Hou Energy & Kumu Kit. One contacted me in 3 days and the other contacted me in 3 months. Because of the scale of this project, I will break down my review into section. Initial Contact/ Project Sales In December 2022, I contacted Holu Hou Energy, and in three days, Sale Representative Cynthia contacted me, and we set up a meeting. She was very informative and made every aspect of the project clear. The financing was done on the spot, and the payment did not begin until the system was active. System Inspection/Install/Activation My home was built in 1979. Needless to say, something needed work. Matt came by and did the preliminary inspection. My roof was bad and needed to be replaced. Holu Hou Energy had partnerships with True Home Hawaii Roofing. I don't have to stress and find a company to replace my roof. It was included in PV system financing. System installation and activation went smoothly. Negative Aspects Like with any construction project, working with multiple companies can slow things down. Hawaiian Electric Company permits and approvals took a while. City and County of Honolulu permit have been pending. That is not Holu Hou Energy fault. Closing Holu Hou Energy was the wise choice, they handle everything from beginning to end. I couldn't be happier with the end result. **UPDATE** March 5th, 2025 I have to update my review certain factors are not being accomplished in a reasonable time frame. This is the two year mark of the project, and it still has not been completed. Once I began payment the customer response dropped drastically. I reach out periodically for updates. For the amount of money this project cost, my expectations were higher. I am hoping to get this resolved without litigation. ***UPDATE 4/15/2025*** A representative explained in detail what was going on with my project. Holu Hou Energy was not the problem, it was Hawaiian Electric Company (no suprise). He offered me solutions, and we where able to resolve the issue. All so the service team came out to address an issue with my battery backup. The were friendly, knowledgeable, and professional. On of the best investment I have ever made.

Beware! Do not use this company! We had them install our solar. They left the tie-off anchors on the ridge of the roof, probably for the future when they have to inspect panels, and that's fine. But they left nails exposed, which caused leaks. Simple roof leak caulking over nails could have avoided this. We've reached out to the company left voicemails....they haven't returned or answered a call....DO NOT TRUST THIS COMPANY SHADY WORK IN ALL SECTORS!

I can't say enough positive things about my experience with Holu Hou! I felt extremely comfortable from the very first phone call all the way until after installation. Not only did they take the time to thoroughly explain the benefits of solar and honestly answer all the questions I had (and I had many), but they were fast and efficient too - and they really know their field! I had reached out to several solar companies, but no other company had the same level of customer service or professionalism as Holu Hou - not to mention the warranty and very reasonable prices. And I am beyond satisfied with the end result. I highly recommend giving Holu Hou call if you are considering solar!

This sales guy for Holu Hou was supposedly canvassing the area. 2nd day he came to our home. No soliciting sign and all. I tell him we have a dog and we are not interested. He keeps telling us he's not selling anything. Meanwhile my dog is barking like crazy. I literally had to tell him 3 times not interested. We have him on cameras and the neighbors do too, twice+. Drop off literature or be brief. Don't argue with us. Illiterate to disregard.

Holu Hou came to the rescue when our first PV company went out of business. Holu Hou picked up where they dropped the ball and completed the project and seamlessly helped to take care of the system we already had in place. There were some growing pains, but they treated us like family and did whatever they needed to do to make things right.

One of the best solar companies around!! Very responsive and at the forefront of solar tech, I spoke with them and plan to use their systems when they break out into the California solar market this year. There prices and quality will be anyone around my area in Cali, once my mansion is ready the solar panels and EV panels will be installed!!! Love this company and BRQS!!!