Alamo Austin Air Conditioning & Heating

We were replacing both AC and Furnace units in our home. We received bids from 7 companies and thoroughly analyzed each for reputation, price, service plans, labor warranty, and more. Alamo came out on top, and the installation experience was proof that we chose right. They showed up on time, texted in advance, covered all the stairs and floors, cleaned up after their job was finished, and completed a 2-system replacement in just half the day. Great experience, we're very happy we chose Alamo.

I am completely satisfied with the whole installation process. Jason (owner) came out to give a quote on a new system. He talked at length with me about our needs and the options Alamo could provide. While I certainly am not the best judge, he clearly knows what he is talking about. Unlike other companies we talked to, we did not need to follow up multiple times just to get a quote. He gave it to us the very same evening. I was very happy with the quote and accepted the next day. Again, they were very proactive in setting up the install. Once set, Jason even sent texts showing an optional extra step that we had briefly discussed. I had totally forgotten about it, but Jason did not and did it with zero prompting from me. Again, this was not a typical task done for every install. Nor was it an extra billed item. It was just something he knew I would appreciate and he did it. Very much appreciated. Install day went very smoothly. Chris (install manager) was very friendly. I work from home and was pretty busy all day. Next thing I knew, they were done. Very efficient. They cleaned everything up nicely. Zero complaints here. It might be a bit early to say conclusively, but everything seems to work well. Overall, very happy with Alamo and would highly recommend.

Mitch was amazing!!! Our heating system was not working properly. We had another company come out and they suggested that we replace our 2017 furnace and air conditioner for $8500+. Then we called upon Alamo and met Mitch. He discovered that a few pieces from a recent roofing project fell into the furnace's motor and he removed those. The system works perfectly! We have now signed up for a maintenance plan with Alamo. It is a wonderful feeling to work with skilled and honest people.

Great experience. Got install scheduled very quickly. Install crew arrived on time and were very professional. Addressed all the issues we had with our system. Followed some recommendations made during initial inspection and think they will improve the efficiency of system. Everyone on crew was careful to protect surfaces. They stayed until all questions were answered. Great job!

Erick and team installed 2 air conditioning units in my home. They did a fantastic job. Arrived early and got right to work. Ducts and plenums sealed as they should with mastic and mesh tape. They took the time to do the job properly and were very professional. Cleaned up everything after the job was done. I would highly recommend Alamo Austin Air Conditioning and Heating.

Adrian was super great. Really friendly and honest. I felt like he was honestly there to help out. The fix for our AC was simple and quick. He told us that it was something that we could fix ourselves if we wanted to and that it would be cheaper for us to do it that way. I thought that it was really cool that he was so sincere about it. For me, it was worth it to just pay and get it done real quick by someone who knows what they’re doing. But I appreciated that he gave us the option. Also, the office staff was really great & they got everything fixed within two hours of my initial call. So I’d def recommend them.

Alamo Austin air conditioning seems to have a great staff and excellent customer service from our immediate experience. Our technician Adrian Garcia is helpful, accountable, friendly, considerate, communicates well, and provided excellent customer service. He was timely and explain things in a way that we can understand. I feel confident that our problem has been taken care of, and I know who will call in the future.