Bruton Comfort Control

Matt Bruton, the owner, is a genuinely decent and trustworthy person. He was respectful, knowledgeable, and took the time to walk me through every step of the process. You can tell he cares about doing the right thing for his customers. Bruton Comfort Control lives up to its name, professional, honest, and reliable. Highly recommended!

We have been servicing our home HVAC system with Bruton for 3 years now. We always had great service. After a recent service, the AC was not cooling enough due to some changes in the setting. When I reached out to them, they were able to come in the same day and helped resolve the issue for free. They have experienced technicians and a great customer service. Would recommend them to everyone!

Reliable and excellent service. Leonard is the technician who's our go-to. He always arrives right on time and does quality work. A few years ago we used a different company and they changed our air filter but they left the old dirty one for us to dispose. It's one detail that I still remember (in a negative way) but not with Bruton; they leave our space pristine.

We had problems with our HVAC, furnace, and AC. No AC for nearly 3 days, in 80-95 degree weather, and heat sensitive individuals in the home, no thanks. Luckily Bruton Comfort Control was chosen by my property managers. I was initially connected with Geri. She was so nice and helpful. She gave great advice and was very efficient. She provided me a platform to send pictures and videos so they could best prepare for the repair. The circumstances changed after 24 hours which caused the status of the work order to change (due to the progression of the issues). They were able to get us scheduled for the following day. Amazing! We were placed with Matt Bruton. He did a fantastic job! He addressed everything. He explained things in a way I could understand. He took care of everything that needed fixed. He made some very good suggestions about our outdated thermostat. The Make, model, year, and its placement in the home. His recommendations are highly valuable, as he seems to really know this industry. I would say he is an elitist. The guy who should be training anyone and everyone else in this line of work. I am more than pleased with BCC! My appreciation and gratitude goes out to Geri and Matt! You want high quality work, effective application, and time efficient repair? Chose Bruton Comfort Control.

Our yearly furnace maintenance is a must after being left in the cold a couple years ago because we didn’t service regularly. Easy to schedule online and prompt within their estimated window.

Before the heat wave this summer, my elderly mother realized her AC wasn't working. We contacted Bruton and they came right out and "fixed" things, but it didn't improve. Additionally, the repairman took out my mother's furnace filter and replaced it with two filters that didn't match because he didn't have the right size, leaving her AC with a constant error message. My mother called back several times during the heat wave to complain that her AC wasn't functioning, but was told that it was, indeed, working. Finally, she had an opportunity to speak with the owner, who tried to explain that he had been out four times to work on her unit. He then went on to tell her several personal details that weren't true, so he clearly had her confused with someone else. Ultimately, my mother had to suffer through the heat wave with a faulty AC, it took weeks to get ahold of anyone other than the receptionist, and nothing has been fixed.

The technician arrived promptly, was courteous and professional. Very satisfied with above and beyond approach to service.