True North Air Conditioning

So many HVAC places to choose from in the Valley, sometimes it feels like you're rolling the dice. SO very glad I landed on this one. The customer service is fantastic, and their expert staff know exactly what they're doing. I needed a new unit prior to the 2025 summer months, and they came out to do an estimate and recommendation. The price was great, and the new Bosch system that they put in has worked perfectly. The variable speed has saved me hundreds, just through one summer alone. They took care of everything - through the appointment process, installation, clean up, follow through, and even the rebates. Complimentary check ups, as well! And to tack on...I had a scare when the AC was to be turned on in April, it was blowing hot air. They sent a tech out the next morning (shout out to Jacob!!) and it was determined that I had set the thermostat to an incorrect setting. Didn't charge me for my mess-up, and they were absolutely fantastic about it. Bottom line - EXCELLENT customer service, highly skilled (and very polite) technicians, and great follow ups. I highly recommend this shop to anybody!

I am so happy I chose this company to replace my AC unit! Everyone was incredibly communicative from the start and very professional and knowledgeable. They were very thorough and had a supervisor double checking the work that needed to be done and he stopped by during the installation as well. Axl was very helpful in providing and updating the estimate and was always easy to reach. The scheduling process was prompt and the scheduler was very friendly and familiar with the project, and the installers were very professional, informative, and thorough as well. The Trane unit they provided stands out among all of my neighbors and looks very impressive on the roof. The company moved the location of the unit to improve the airflow in the home and we've noticed a tremendous difference! I strongly recommend this company and the Trane unit - it is a powerhouse! This company also had the lowest price with the most included among the companies that provided estimates. They are honest, ethical, and excellent at providing quick and efficient installation and customer service. I can't recommend them enough!

Great service from True North Air Conditioning! Josh came out to estimate the work for 2 new AC systems, the quote was very competitive. The installation team came out 2 days later and finished the system set up. The whole process was very smooth. I am so happy that I found this great company, I will definitely use them again for my future AC needs.

True North did a fantastic job and paid attention to detail to ensure the system and work suited my needs. They were fantastic at communicating and response times were always fast. Axel, James and their team made this experience seamless and I highly recommend their work. I love my new unit and duct work. Their quote and initial inspection with comparisons made it easy for me to choose what fit my budget. Really appreciate them.

When my AC went on Saturday, I called True North because my normal guy doesnt work weekends. Great choice! Micah arrived early, a day early to be exact! He was friendly, super efficient, and quite knowledgeable. He showed me the part thst failed and how he tests it to make sure it had failed. Yay for transparency! He showed me the part he was replacing the failed one with and explained the difference between them. My AC is back to blowing super cool air! This may have been my first time using True North but it won't be my last! I think I just found my new AC company!

True North Air Conditioning is fantastic! I was worried because it’s a Sunday morning and didn’t know how fast someone would be able to come to the house. From the moment I first spoke with them, they were professional and responsive—having a technician at my door within just 2 ½ hours. Even more impressive, my AC issue was completely resolved within three hours of my very first contact with them! Micah the technician was knowledgeable, efficient, and explained everything clearly. Thanks to their quick service and expertise, my home is now on its way to cooling back down and getting comfortable again in no time. I highly recommend True North to anyone in need of fast and reliable air conditioning repair! Thank you Micah and True North! ⭐️⭐️⭐️⭐️⭐️

True North got back to us asap and got a technician here in under 2 hrs (even though it was Sunday evening and a holiday weekend) Jacob (our tech) was great. We are very satisfied. He did a great job explaining everything to us and all of our options. He’s very knowledgeable and friendly. I would definitely use true north again and would ask for Jacob.