West Michigan Heating & Air Conditioning Services

2 years ago , I got a new furnace and Central AC through these guys. The people that installed the furnace and AC was very courteous and nice. The install was clean. Very happy! Fantastic!! . They even gave me a 10-year warranty on parts. Less than 2 years the furnace broke down, since I have a 10-year warranty I called the company. They came out. The blower fan was broken but it was covered by the warranty. But the labor charges was not covered. I spent close to $400 on the labor charge. 8 months later time to turn on the furnace, it failed. The furnace was giving me a diagnostic code. I called the company they would come out , Just for them to come out was going to be $85 plus labor . He we go again! Needless to say I declined, not going down this money rabbit hole.. My furnace got fixed by me with research from the diagnostic code. With that said , a 10 year warranty on parts that don't include labor is BS.. Any other appliance the labor cost is included!! I put it this way with a 10-year warranty on parts. This is genius on the half of the company because they have gained a customer for 10 years that the customer has to pay labor charges... Most likely the furnace only cost $1,500 and I just spent $400 more. I suggest this company offers 5 years warranty parts and labor , go in the middle instead of the 10 years only parts covered . You guys started off strong but went south fast. And there was nothing said about extended labor warranty...

I recently had my HVAC system replaced/updated. West Michigan HVAC was very price competitive and their team did a great job with the removal of the old and the installation of the new equipment. Great company to work with. Thank you.

I am so pleased with the service I have received from West Michigan and AC. They are efficient, fair and communicate exactly what needs to be serviced. I highly recommend them them for all HVAC needs.

Installation of new furnace. Everyone from office personnel to Sales and Installers very professional. Have used them for service on my old furnace. Highly recommend.

As a local rental property owner, West Michigan Heating & Cooling is my go-to. They are extremely prompt, efficient, honest, and easy to work with. I've had 4 major HVAC updates in the last year (ugh!) and they've been great every time! Highly recommend!

Quick, proficient and all the people I talked to were super nice. Couldn’t have asked for better service. Update 1/10/23 West Michigan Heating and Air Conditioning saved the day. Our 30 year old furnace finally died Saturday night. After a few cold nights we called around 7:15 Monday morning and they had a team at our house by 8 AM. They diagnosed the problem gave me a price and we decided rather than continue to let our furnace limp along we wanted to replace the whole unit. They came up with a fair price and the very next day were here at 8 AM installing. Through the moon happy with the service and hands down the best customer service in West Michigan.

Great company, does quality work for fair price, all techs have been great, I won’t use anyone else