JT Plumbing Heating & Air

Levi and Brian did an amazing job. Had the main drain to septic tank collapse and needed replaced. Original estimate was for a two day job. They started around 9:30 AM and were done and left by 3:30 same day. Never stopped for lunch just wanted to get it done and our drain working. Travis was very reasonable with pricing. Second time I have used JT Plumbing both times I was more than pleased with the response time and quality of work.

Trey from JT Plumbing Heating & Air did a great job of draining and cleaning the water heater today as well as providing information on the system and what could be done to improve it. No high pressure sales, just professional advice and time lines. If you are in need of their services, I recommend you check out this company!

Trey was amazing, very patient, very knowledgeable. It was a difficult task as we live in a mobile home, but he was so patient worked hard work diligent kept us informed every step of the way I would highly recommend this young man to do anything I needed? I took a couple of cards off him because we have our neighbor who needs a heater and he did super. Sherry and Mike Cantonwine.

Dale V. was the technician who took care of our furnace. He explained what the service call would entail. After over an hour, Dale explained the work that he did and what additional steps could help my allergies. Dale was knowledgeable, efficient, and very clear. I urge you to consider this company for any of your plumbing and furnace/air conditioner needs!

Thank you, JT Plumbing Heating & Air! I was very excited to win a tankless water heater by entering a drawing at an Eagles game — Go Eagles! From start to finish, the experience was excellent. Alex was super friendly when he called to set up the installation. Robert did a thorough job during the planning walk-through and answered all our questions. David and Leah were fantastic during the install — professional, efficient, and easy to work with. I really appreciated the communication throughout: we received a photo and info about the team members coming to our home, plus a courtesy call with their ETA. Everyone was friendly, professional, and clearly took pride in their work. I had a great experience and would definitely recommend JT Plumbing Heating & Air!

Beware! We called JT plumbing to come look at a water heater that they installed(still under warranty) a couple years ago(also not a great experience) and a sink that had low hot water pressure. The tech gets here and says that the rubber grommets that are melting in top of the hot water heater are normal and it isn’t a concern. Ok, that’s fine. I take him to the other sink and I turn on the faucet to show him. He then turns the knob for both the hot and cold water and says that we just need to replace the faucet. From the time the tech entered our front door till now was maybe 10 minutes. So there is really nothing they needed to do. When we called to book the appointment we were told it would be $89 to have them come out and take a look. So that’s what I expected him to say we owed. Nope, he told us it was going to be $375! My husband had the tech call his supervisor. The supervisor told him that it cost $375 to just come and knock on our door! That is laughable. After a heated talk with this "supervisor" we ended up paying the $89. I think one of the most disappointing things is that this is a veteran owned company and they treat other veterans this way. We will never use them again and will tell everyone else that we can to steer clear of them as well. *EDITED* About 30 minutes after posting my review I received a call from Alex with JT plumbing and he tried to bribe me to take down my negative review. In return for taking down my review they would send me a check for the $89 fee that I was charged. I declined the bribe because I wanted people to know who they are hiring and it honesty felt so sleazy. He did also inform me that they are not a veteran owned business but they do provide a veteran discount.

JT Plumbing Heating & Air provided excellent service when my water heater stopped working. The plumber explained the problem clearly and had it running in no time. I really appreciated their honesty and professionalism.