Black Hills, Inc.

Excellent value, service and communication from the first call through completion of the duct and vent cleaning. Alexander the technician was on time, thorough, and very friendly and professional. He took the time to explain what he was going to do, and took great care of my mother's house.

Had a leak noticed it early morning Thursday. Same day I reached out to several local Plumbing companies. I heard back from Black Hills promptly and got an appointment scheduled that very same day!! Bryan Palmen my technician was friendly, professional and did a great job for me! They noticed the leak was from an old faucet so I had them replace both of them for me. Fair pricing, timely response to customers, professional staff and quality work!! Thank you Black Hills!

Justin did an outstanding job. He analyzed the situation, was very polite and explained what had happened and what he planned to do to solve the problem. We agreed to the price and he went back under the house. When he finished there were two new spickets and no more leaking water! The best part is the agreed price remained the same. All digital contracts were emailed and received to print for my records. Two thumbs way up!!

Our furnace went out and I called Black Hills, fully expecting to wait a few days at least, being in October. They were able to see us the same day! We interacted with a lot of people at Black Hills and usually with this many people involved in the work, something is bound to be difficult, but from the CSR to the technicians that came to replace the furnace, our experience with this company was nothing short of amazing! A huge thank you to Curtis Robinson, David Griffis, Aaron Josephson, Austin Einert, and Alexander Koska, just to name a few. They were in our home for three days replacing our furnace and every day they were respectful, communicative, and very clean. My husband and I are very grateful to you all!

Great experience, from the quote to the installation. Everyone that came to the house was very knowledgeable and professional. The instillation was fantastic. The only thing I would have wanted done differently would be for the electrical conduit to have been installed where the garage walls meet the ceiling rather than where it was installed, but that’s just a small thing. Very satisfied with the service and would highly recommend Black Hills!

Both Steve and Kolby assisted us, and they were terrific!! They built a roof and crawl space door for us which looks amazing and very well designed and put together! They exceeded our expectations by a mile. I would recommend both of them. Additionally, I would recommend Jason Bailey who set up the visit and the Black Hills company to anyone. We just started with them and so far they have done great work. Well done Steve and Kolby, your work was top notch!!

The Technician, Sara, was awesome! Very professional. Very knowledgeable and did a great job of explaining the issue and corrective measures. As far as price... price is fair but, our heatpump always had high startup amps. You can hear it. Sara explained that this high of startup amps can do damage over time. She fixed the problem and we agreed to the $498.97 cost but, we think that we should not have been sold a heatpump that obviously had a problem that would or most probably would create future repair and parts replacement costs. BlackHills does a great job. I just wish this issue would have been caught at install and or at the annual maintenance checkups thereafter. Sara discovered it. The heatpump no longer has the loud/high startup amps. Great Job Sara!