Emergency Master Plumbing & Air LLC

Austin, the owner of Emergency Master Plumbing & Air, was extremely responsive and provided outstanding customer service. He went above and beyond by meeting us after hours to resolve our emergency plumbing issue, which allowed my family and kitchen to return to normal quickly and relieved a great deal of stress. I would 100% recommend Emergency Master Plumbing & Air to anyone in need of reliable, high-quality service.

Justin was great by keeping me up to date on his arrival time. We negotiated a deal to replace the washer hook up valves, but to find that price only included "one" valve. I asked Justin to check the hot water valve to be sure that it isn't leaking also. I was told that the valve was good to only find that it also leaks after taking the hose off. Now, I need to call another plumber to fix the other valve. The only reason that I gave 3 stars is that they negotiated a price that I could afford and Justin was so nice.

Austin came to our home via a contractor. I had a faulty leak that had nothing to do with contractor job. He went out of his way to locate an unusual valve, quickly sent estimate, and came within a few days, at time arranged, to replace valve. Also fixed a small leak. Both the work he did for contractor job here and for us personally seems to be excellent. He is personable and easy to work with.

A rep arrived swiftly when we called about our water heater breaking down. Everything was explained so well and we now have a new water heater installed just a few hrs later. Good price too and no stress.

These folks were the first of the local companies to respond toy urgent call. Many others simply told me they don't handle RV emergencies. Austin, the he owner of this great outfit, not only responded but he handled the very specific part that was required to make the repair perfect to that of the OEM specifications. He made the repair once I made it safe and healthy for his effort including the evacuation of the remaining liquids that were still hiding behind the closed drain valve, and the repair has aone year warranty. On top of all that I was able to use Zelle to pay the bill in a cost free bank to bank transfer which was so convenient being a full time RV living person. Also offers a ten percent veteran's discount which made even more perfect. I recommend this to anyone with a plumbing or air urgency anywhere in the Phoenix city or it's suburbs in Arizona.

Plumber came out super fast! Our office toilet was old and broken down. We had to purchase a new one and we were able to get one within the hour!

They got us an appointment just a couple hours after calling and the work was completed within an hour. This company is amazing and everybody is so friendly and helpful! Highly recommended!