Frozen Hvac

When you’re in a bind, and you are in need of help, Frozen HVAC is there to help you anyway they can. I called them and let them know what was going on and they had no problem helping me. If you have issues here in Ft.lauderdale -Miami, anywhere in South Florida ,Moses from HVAC will find a way to get it done. In just one day (really half a day ) I got an estimate , parts and installation all completed in just about 5 hours. Awesome and amazing quality of product and staff. I highly recommend for any residential or commercial work.

Don't let these people waste your time! I made an appointment with them on Friday to come today, Sept 1, to do a maintenance and check on my HVAC system. Their tech, David, sends me a text message asking me to confirm and saying that he will arrive in 25 minutes. I confirmed via text and 40 minutes later, David was still not here, so I sent him another text asking if he was still coming. I got back no reply, so after an hour, I called them to ask what was going on and never got to speak to a live person, I was disconnected TWICE! After that I sent a message to David to thank him for wasting my time! These people are not serious.

I had an a/c issue in my shop that two other companies already came out for and finally the tech Frozen sent out figured out the issue and has been working flawlessly. There was some connection issue in the unit on the roof not the thermostat or breaker like the other two placed tried. 3rd times a charm! Thank you I couldnt take the heat!

I read the google reviews and thought I was scheduling a great company. Well I just read all the 1 star yelp reviews - that was my experience. What a waste of time. I scheduled intensive duct cleaning and a quote for new AC and new insulation. The tech was suppose to be here between 9-11. They showed up at 1:00 and did not bring anything to do the duct cleaning. He tried to sell me sanitizing the AC / blower and $3400 duct cleaning to get rid of all the mold (he cut open my AC duct to show dusty blower motor but did not even inspect the ducts other then looking at vents through grill with a flashlight) . He acted like he was doing me a favor, quoting me thousands to clean vs install a new AC…saying I better appreciate it…lol.

Melissa was a Great help very professional and patient,explained the options and processes available for my home she’s the absolute best..Just The entire team was professional, and their attention to detail was amazing..The service exceeded my expectations. Highly recommended.

I really need a new AC unit installed but I've noticed all of these reviews are in the past month and extremely similarly written. Marketing company is doing a very poor job. I wouldn't dream of calling this company because I didn't believe the reviews are real.

The team did a good job. Roger and Jacob were professional and took feedback very well. They made sure I was a happy customer and came back to make sure I was satisfied with their service and everything was done properly. I would work with them again in the future.