Welsch Heating & Cooling

I had a wonderful experience with Welsch Heating and Cooling. David came out to give me a bid. David was very knowledgeable, professional and suggested products that would work for me. He has great customer service skills and answered all my questions. Doug and Dan did a great job. I could tell they had been doing this for a long time and they were very experienced and skilled at their job. When they completed the job they cleaned up and explained how everything worked. I will definitely recommend Welsch Heating and Cooling to all my family and friends.

Called John Welsch after business hours to fix my AC Unit. It was 100° outside and John talked me through how to troubleshoot it because he couldn’t repair until morning. Not only did he tell me how to fix it but where to get the part and in less than 45 minutes I had everything back up and working. Highly recommend calling John if you have any issues with your AC. Super helpful.

We contacted Welsch to give us an estimate on running some duct work in our basement as we are finishing it. Denny came out and took a look and had some really great ideas about how to set everything up. We had a very clear idea of the work that was to be done. We hired them and the HVAC guy that came out was phenomenal (sorry I cannot remember his name). He knew exactly what Denny proposed and where everything was going. And he did everything in around three hours. To top it all off, the price was very reasonable. Very grateful for the team at Welsch and they will be our go to for any future HVAC needs. Thank you all!!

The service tech (Colin) that has been helping us with our AC has been fantastic! He is very kind, responsive, knowledgeable, and has went above and beyond to help us get our unit fixed. You can tell he really cares. Great customer service!

All of the employees that I dealt with were extremely professional and were willing to work with my busy schedule. Steve, who did the repair, was extremely knowledgeable and made sure that I understood what was wrong with the unit and what he needed to do to repair it. Now my system is working perfectly. I highly recommend Welsch Heating and Cooling.

I learned a very important lesson this week: A family with a strong woman needs the quiet man to speak up... occasionally... Let me explain.... We bought this house in 2021 that was built in 2000. It was previously owned by an independent, single, strong woman. She was a federal judge. She remodeled the kitchen, living room, bedrooms and bathrooms. She did a great job. Then she sold it to a family run by a strong, business woman (we know, because she happens to be a friend). A strong, business woman, female dominant family bought the house from her. Yes, my family (I married the Asian version of my mother). My wife immediately went to work remodeling the house. We had the deck and back patio enlarged, with steps added. We added an office to the basement and put new flooring and paint throughout. We had the whole upstairs repainted, as well as the garage and garage floor coated. Bottom line is we have spent a lot of $$ doing all this. So why do I tell you this? Well... UP UNTIL TODAY THE HOUSE STILL HAD IT'S ORIGINAL A/C & FURNACE! It had so many hack jobs on it that I started calling it "Frankin-Furnice." Because everytime it broke down the "strong" women would get the cheapest laborer in here to hack away to get it "blowing" again. The previous owner tried to tell me her home warranty put a whole new unit in. They did not. They only put a new coil in. BTW... Home Warranties are always a ripoff! They get the cheapest labor in to do a hack job. So after spending this whole week panting around the house with my pugs, and 10 fans running, because our AC was out again, I put my foot down: "NO! We need a whole new unit this time!" (I found it is a lot easier to win arguments with your wife when she is in Brazil). I called Welsch Heating & Cooling yesterday and they put in a new unit this morning. Now I sit in a nice cool home, worry free and functioning just how it should be. If you live in St Louis and need a new AC, give Welsch a call. This is the second install they put in one of our units and they do a superb job.

Steve arrived on time and was engaging and so kind. He thoroughly checked all of our outdoor AC units and cleaned them out. He did all work inside and explained what he was doing. He cleaned out our dryer vent for us as well. He explained that we had a capacitor with a pretty low reading, and he changed it out. We have used Welsh Heating & Cooling for many years and in the past few years got Steve as our new tech, and so happy we did. We would highly recommend Steve at Welsch to anyone.