Reyna Heating and Air Conditioning

My AC went went out on us on a 110 defree day and Caludia was nice enough to lend us a portable unit while she set us up. The installation techs were very well mannered and our sales rep Claudia was very helpful and very good with communicating with us. There was a minor issue with incorrect condenser being shipped but Claudia and her team rectified the issue quickly with no issues or hassle. The whole teams professionalism and overall experience was pleasant. Except for those hot summer days of course this went went vert smooth and quick. Thank you too the whole team at Reyna and a special thanks to Claudia.

Diego did a great job! He was very professional and provided great customer service. He took the time to explain what was going on with the AC unit. Highly recommend

I had them install my hvac five years ago and it has been a nightmare ever since. They installed an hvac unit for my parents and it’s still working beautifully but I’m not sure if their service is hit or miss but I got a big miss. When their employees installed it they left trash in my yard, unused pipes, and they had to open parts of my home on the outside to install it and then they never closed it back up. They also left a hole in my ceiling and got plaster everywhere. I called them and they came back to fix all of that (they still left some new trash from that visit Gatorade bottles and stuff like that). Then it started to leak into my house. It is obviously the condensation from the ac not draining properly and I had them come to check it 3-4 times and each time they said there was nothing wrong with it despite seeing the damage the leak was doing. One time they had sent a tech from phoenix to check it and he had been working 12 hours that day I felt so bad for him I offered him water and even made him a sandwich. It wasn’t until the last time (just after my warranty ended) that they "figured out" what was wrong. When you spend over 4000 dollars to get a unit installed you expect them to fix how they installed it not try to charge you 500 dollars after the warranty has ended. When they installed it they pushed me to write a review and I thought I would wait awhile to make sure the ac was fine. I’m just finally writing my review. It does a good job of cooling though so I guess there’s that.

Rena heating me instalo el aire acondicionado muy buen trabajo. Muchas gracias y muy puntuales y Claudia me ayudo en el crédito muy bien explicado todo ❤️

Claudia Lopez Reyna AC has been very helpful when I needed service, and provide help when needed. She has installed 2 AC in my units. She brings with her very professional installers.

Me Instalararon mi aire de coolers a aire acondicinado muy professionals muy satifecho con su trabajo muy puntuales y a Claudia que nos ayudocon el proceso.

Es mi segundo aire con Reyna estoy muy conforme rapido el.servicio y muy profesionales los instaladores y Claudia me ayudo en el credito