Signature Heating, Cooling and Plumbing

We got back home from a trip out of state and our air conditioner had stopped working. We called several local HVAC companies to give us an estimate. I loved that signature heating and cooling is Veteran owned and very friendly. They are truly an honest company that gave us a great price and they do free air duct cleaning if you buy an HVAC system from them. We were really impressed with the record timing of them giving us the quote to getting the unit installed and coming back out to clear our air vents. I would highly recommend them!

I've been a customer of Signature five or six years now, from sale to installation to semi-annual service checks .... like the one I had today. Not once have I had a problem.They have never disappointed me. Every time they are straight forward and clear. No gimmicky, slippery talk at all. This is a local Tucson business. Their prices are fair. I give it my highest recommendation!

As a vet knowing this company is owned by a vet definitely helps make me want to work with them and glad I went with them.Had a whole new a/c system plus gas water heater installed. Was able to get everything done in one day, and appreciate how much they helped out, they made sure to leave no mess behind and answer all questions. Very polite and was very helpful.

I cannot recommend Signature Heating and Cooling enough! Monique got us scheduled for an inspection quickly, which was much appreciated. Jonathan came out and was amazing to work with! He explained the issues on our almost 25 year old unit in an easily understandable way and gave several options for repair or replacement. We opted for repairs at this time, but will definitely have them out when replacement becomes necessary!

Jonathan was exceptionally polite and respectful. He watched me through the inspection and showed me exactly what was going on. He stated that my system was immaculate and I can get another 10 years out of it, but I had a small leak that was easily fixed. The day before, I had had another company come out and they told me that my entire air conditioning and furnace system needed to be replaced. Jonathan didn’t take advantage of the situation and you now have a customer for life.

Great company to work with! I had a 1 ton mini split moved to another part of the house and a 2 ton put in its place. All the technicians were great to work with explaining things as they went along. Very pleased with the work they did and the finished outcome! Would highly recommend signature heating, cooling and plumbing!

I had a frustrating experience with Signature Heating, Cooling and Plumbing when trying to schedule a quote for a water heater installation. For the initial appointment, they called 30 minutes before the scheduled time to say the technician had a family emergency and couldn’t make it. I was understanding and rescheduled for two days later. Unfortunately, on the rescheduled date, they called 30 minutes after the appointment time with the same excuse, which came across as unprofessional and unreliable. While I can empathize with unexpected emergencies, the lack of timely communication and two consecutive cancellations made the experience highly inconvenient. I hope they can improve their scheduling and customer communication moving forward. Based on this, I would rate them 2 out of 5 stars.