Michael Bonsby HVAC, Plumbing and Electrical

I recently met with Dan Dobrai, the Project Manager at Michael Bonsby HVAC, Plumbing, & Electric, for an estimate on a new heating and cooling system, and I couldn’t have been more impressed. Dan was professional, friendly, and incredibly knowledgeable. He took the time to assess my home’s needs, explained different system options in detail, and provided honest recommendations that made sense for both comfort and efficiency. It’s rare to meet someone who combines deep technical understanding with such great communication and customer care. Dan made the entire process easy and transparent — no pressure, no gimmicks, just genuine expertise. If you’re considering a new HVAC installation, system upgrade, or need expert advice on energy-efficient home comfort solutions, I highly recommend reaching out to Michael Bonsby HVAC, Plumbing, & Electric and asking for Dan Dobrai. You’ll be in excellent hands!

Marco provided excellent customer service this morning. He was very knowledgeable and professional. He fixed my unit and what I very much appreciate is that he wasn't trying to upsell me additional parts or services on this visit. Additionally, he took the time to explain to me how a functional capacitor is crucial for maintaining care of the unit and compressor. I will request Marco for my future HVAC needs at both the home and office.

Needed outside spigot looked at and I was quoted a great price and they were able to do work immediately that day. Oscar was great explaining everything, made sure our stuff was covered, and finished job in a couple hours. Exactly everything I needed was done quick. What else can I ask for. Thanks

We had a great experience with Marco as our service technician from Michael Bonsby. Marco arrived on time, and was thorough with his maintenance taking several pictures as he worked. He provided us with explanations for the additional work he recommended, but wasn’t pushy and made us feel very comfortable. We would love to have Marco as our service technician in the future and would recommend him to others.

This was a completely different type of service that I had from NICE all communication from tech was through text or a recognizable phone number. I appreciate his work I was surprised he didn’t say anything about the filter. I never saw him check any vents. It was different now that I know you communicate through email instead of texting and calling from Gaithersburg hopefully things will be better. It would of been nice to have had a heads up of the transition

Christian was excellent—efficient, knowledgeable, and very courteous. He made sure our HVAC system was in top shape and even gave helpful tips for future upkeep. Great experience from start to finish!

Oscar came by for annual maintenance on our water heater and plumbing and was extremely timely, professional, and thorough! He made sure we understood aspects of our system and helped answer every question we have. Scheduling was also easy and communication was smooth leading up to the appointment. Strongly recommend Oscar!