Lee Company

My review is mixed. The appointments were set quickly and very conveniently. I had 7 team members at my home in one day. They included electrical, plumbing, and HVAC. Each technician was an expert in their field, extremely knowledgeable, made proposals before doing the work, explained everything they needed to do clearly, and cleaned up after their work. They were also extremely polite, respectful, cheerful, fun, professional, and a joy to be in my home. This earns them ⭐️⭐️⭐️⭐️⭐️ Because the crew was so wonderful, it made it extremely difficult to cancel my future proposed services. Lee Company policy is to not issue a detailed invoice on parts cost, labor cost, etc. For electrical, I received a proposal for $9k+ to rewire a large room and replace entire breaker box. They also detailed several other items. For HVAC, I received a proposal for $38k+ to replace my unit, remove existing ductwork and insulation, replace ductwork, and lay a barrier on 1200 square foot. They did not offer another less expensive, more efficient solution, which was to put my HVAC in the attic. I paid over $1k for the work they performed that day. For $50k+, I had to know what I was paying for on a very modest brick ranch house built in the 70’s that I paid less than $80k in 1992. This lack of transparency is makes me run. I cancelled future the proposals based on price, lack of more efficient and affordable solutions, and transparency. For this reason, I rate them a NEGATIVE star.

The technician (Gregg) was a master in his field. He enjoyed his work as well as explaining it to me. He talked me through the issues and then pointed out my options w pricing estimates. Gregg even had a sense of pride when it came to fielding my questions. It was as if he took pleasure in doing so! Now, the work was priced way too high, but Lee Company had me over a barrel. I had a plumbing job that needed to be done and no matter how many YouTube vids I watched, I wasn't able to complete the work myself, and I couldn't afford to not have it completed. As for the work, Gregg did an outstanding job and shld the need arise again, I'd call him in a heartbeat... If it wasn't for the price... this review wld be 5☆+++!

Lee Company was very professional and did excellent work replacing my HVAC ductwork. The technicians were polite and very neat. I would highly recommend this company.

Okay, I’ve heard about Lee Company but finally had a reason to call them for a tankless water heater issue. They were great and very professional! Issue is fixed and now I’m on the maintenance program.

Price included a mtce. plan. Tech was thorough, great at explaining everything and addressing my concerns. I used Lee Co. in another town. They did a great job there and in my current house. Glad we had them out as part of our heating system would not have worked when it became really cold.

I had an excellent experience with Tyler from Lee Company. He quickly identified and fixed my electrical issue with professionalism and skill. What really stood out was how clearly he explained the problem and walked me through the solution without any pressure. He also took the time to tell me about the company’s maintenance program, which made a lot of sense for keeping things running smoothly year-round. Tyler was friendly, knowledgeable, and represented Lee Company exceptionally well. Highly recommend both him and the company!

I would highly recommend Lee Company for any HVAC needs. The heat stopped working on my almost 20 year unit. Todd, a technician, arrived at my house within a few hours and gave me several recommendations and options to either repair or replace the unit. The salesman, Bill, that sold me a new unit was very helpful, again presenting me with different recommendations. The guys, Kenton and Jonathan, that installed the new unit a few days later did a great job and were very communicative the whole time. Overall I was impressed with the whole team's kindness, workmanship, integrity and accountability to a job well done.