Lincoln Air & Plumbing

Let me begin by saying I don’t leave a lot of reviews. I’ve dealt with many contractors over the years and Lincoln A/C and Plumbing is one of those contractors I am glad I found. To give a short explanation of what we did. I completely remodeled our home and used Bob Lincoln and his team to install two Mitsubishi mini split systems with eight heads that heat and cool our entire home. The pricing was competitive, fair and the installers were on time, did great work and we’re very thorough. I would 100% recommend them to anybody out there looking for a reliable and upstanding air-conditioning company that cares about its customers. Thank you, Bob forcing all my questions and phone calls along the way. It is always very much appreciated. Tony Quint

Our serviceman was great. Thorough, friendly and knowledgeable. Told us before he started what he'd be doing. Took lots of pictures of the work as he went. Did an awesome job. A fine example of the service technicians you employ.

I placed a call on Saturday morning, Bob Lincoln was able to send a tech within an hour. Hayden was very polite and knowledgeable. He cleaned after himself and put the booties on before he would enter the house. We bought a new unit from him, he did not try to sell or upsell at all. So far, I would highly recommend Bob Lincoln’s company. I will also post my experience with the installation. Hayden, thank you for all your help.

Hayden was the best. He was professional and explained everything to me. I needed a new motor and some refrigerant that is why my price was higher. We are VIP members and usually pay nothing for regular maintenance. Hayden also got me hooked up to have my vents cleaned. He was a pleasant young man. We have been using Lincoln air for about 3 years and would not go anywhere else. Their customer service is the best. Happy birthday Hayden.

Skilled technical professionals and outstanding costomer service. They've helped us with replacing our house AC unit, installed a mini spit system in our detached garage, replaced a water heater, and they are our go-to for anything plumbing and HVAC. Funny story: Our water heater just died in the middle of the night and we had 40 gals of water in the laundry room and dining room at 1am. I called their office to leave a voice mail message that we had an emergency and needed to get on their books as soon as possible. A very sleepy voice answered "Lincoln Air and Plumbing"... at 1:30 in the morning. Their tech was at the house at 7am, the water heater installed by 9am. They do our semi-anual prevetative maintenance, walk through thier report in plain language that non-HVAC and Plumbing can understand, and make recommendations and explain the "need to have" and "things to watch for". Lincoln Air and Plumbing has my loylalty because they've earned and proven their service to us. On a scale of 1-10, they're an 11.

There were some positives and negatives with my experience with Lincoln: Hannah, the agent who booked my appointment, was amazing. She said the next available was more than a day out, but she would call around and see if anyone was available sooner. She called back and had someone out in 30 minutes. Wow! The technician knew what he was doing. He quickly identified the issue, a faulty capacitor, an inexpensive part that needed to be replaced. He also recommended some additional coolant, R410A. The unit was quickly back up and running. I was a little startled at the charges. The actual bill was roughly double what I would have expected.

Buyer beware of Bosch air conditioner! In less than 6 months of purchasing it for $1,600.00 it has quit working twice. Lincoln Air came out and repaired it twice. The 2nd time it took them 9 days to get it up and running due to parts availability. Service is good but this brand of unit is very temperamental as I was warned by the service techs. The salesman upsold me on the Bosch German technology but didn’t warn me of the known problems that follow this unit. The technicians are great but the product is not. What happens to me when the warranty runs out and I have to pay for repair service 4 times a year? I wish I never bought this lemon of a brand!