Lynx Air Service

Lynx and Jeremy did a fantastic job. We received over 10 quotes and we were looking for a smaller, veteran owned, that had the experience and knowledge that we were looking for. There are hundreds of providers in the valley and they all have their ways of selling and we really appreciated the upfront style that Lynx had, and also knowing the system that was best for us - not them. No sales tactics, no fancy binders, and no pressure. We look forward to having them back again and would highly highly recommend using these guys!!

Absolutely the worst experience we have ever had with a contractor. Jeremy and Lynx Air Service are completely incompetent, dishonest, and careless. They installed the wrong A/C unit in our home last year, they oversized it due to not doing a proper load calculation, then botched the install so badly that the Arizona Registrar of Contractors had to step in and order them to remove it and install a new one. The original installation was a disaster taking 8 days in the middle of July, no working A/C, no reimbursement for hotel costs, no apology, and the unit sounded like a jet engine. Their technician was rude and unqualified; my husband had to step in and correct his mistakes. After paying a real HVAC company to inspect the system, we found exposed wires, missing bolts, a dangerously loose compressor, and sloppy wiring throughout. Even worse, when Lynx came back to try the 2nd installation of a new unit, they drilled through our walls without permission, left wires hanging down the outside of our home, and once again configured the unit incorrectly. The entire issue was that they sold us a 5-ton system which was too large for our home and was given a directive to replace it with a 4-ton system. They installed a 4-ton system but configured the Air Handler to a 5-ton system! Totally incompetent owner and technicians. The State of Arizona Registrar of Contractors has stated that he has failed both of our installations and is not allowed back on the property for any repairs. Lynx Air Service will be fined by the State of Arizona for this incompetent work. This company should not be allowed to operate. They ignored state orders, endangered our home, and provided zero accountability. Do not hire them or you will pay a real HVAC company to repair all the issues that Lynx Air Service will cause.

Got a trane HVAC installed by Lynx air for upstairs. Their team Jeremy, Subio, Brett and destiny all were great. Had some small issue but they took care of it well. Already referred to couple of friends. Waiting for SRP rebate but otherwise installation process was good. It has been more than a month and multiple reminders but Jeremy has still not completed the paperwork submitted for SRP rebate. Will update later on how the equipment runs this summer

The absolute worst. I made an appointment at 3:30pm on July 1st and the technician did not show up or call. NBD I made a new 8am appointment and the AC technician did not show up or call for the 2nd time. I called the office, which acted like I never had any appointments and they did nothing wrong. Clearly my fault for expecting service at the scheduled time.

Just wanted to thank everyone at lynx that worked on my unit replacement they did a great job from the very first day of the sales process until installation everyone was always on time and did very professional job. I will definitely use them again in my other projects. Very happy with pricing best in the area. Thank you guys

Lynx Air Service has previously repaired my HVAC unit in Casa Grande and they have always been great and friendly. The prices are affortable and reasonable. I would definitely recommend Lynx to anyone.

Sergio cleared up a clogged secondary condensation line this past Wednesday and did a fantastic job flushing the lines up in my attic, taking pictures of his work, and tested the lines to ensure no leaks. He provided great customer service and reassured us that if there was anything else just to let him know. Great customer service!