Menards

This is the absolute worse store I have ever been to in my entire life. The managers are very unwelcoming when I ask for assistance I receive unclear instructions and attitude. The employees are even worse anytime I ask someone for help they don't know like is this not your job and there have multiple times where I have gotten some old or moldy food from the food department which tells you a lot about this store.

I ordered online an otr microwave. Received a text that they did not have it in stock and will get a refund. I never got a confirmation on my refund so I went to the store. Talked to 2 employees and they couldn't seem to help me out so one of the staff grabbed Cody. Cody took me to the microwave section look into the microwave and helped me select another microwave in stock. Took me to the front and and checked me out. And I just paid for the difference. That was an excellent customer service by Cody.

Luna and Lynn in cabinets were super kind and helpful. Definitely made the process easy, even when I had to make changes to my order.

I am beyond disappointed! I came in earlier and I had the worst experience ever! Security doesn’t do their job! And when I asked for help locating items, the associates didn’t know where anything was leaving me on my own! I will never come back to this location

Placed an order online to have shipped. Ended up shipping from this store, but I received the completely incorrect items. Now I’m stuck fighting the local Menards to issue a refund on the incorrect items. Less the fact that I loose all shipping and handling fees due to the lack of professionalism from this store.

Very poor customer service every time I shopped there. The staff is very rude and disrespectful. Treat certain people like they are criminals. I will not shop at this Menards ever again due to horrible service and staff. The other Menard locations provide excellent customer service and assistance.

Are your delivery guys contracted or employees? They mentioned being over-work for little pay. I’m pretty sure they are working under the table. Not a good look!!