Mr. Reliable Heating & Air

Mr. Reliable made our air condition issue experience easy and worth it! For 6 months and after 2 different AC companies attempting to help, our air conditioner was still consistently on the fritz. Our technician was professional, very knowledgeable and actually listened and took the time to really investigate the issue. The repair technicians who came the next day were on time, professional, friendly and respectful. We could not be happier with our experience and are confident 3rd time is a charm. Our airconditioner is actually cooling the house again. Thank you!

I've been using Mr. Reliable now for years with zero issues. And if you're lucky to get Mr. Sergio Estrada as your technician count yourself lucky. I've had him every time in my new house and he goes beyond by checking things that are not due. He has no problem taking me into the attic or bring me to my outside system to point out the issues, instead of just showing me random pictures like technicians in the past. Always recommends quality warranted products that will save money verses high dollar name brand A/C parts. Highly recommend a service contract for savings.

Christian came out and did an absolutely amazing job. Customer service was top notch. He basically touched my unit and it started working and I didn’t incur an expense at all. He explained to me that my Soft Start unit went into protection mode and even gave me a lesson on understand my soft start a bit more. He continued to do some additional thorough checks to ensure my system was running properly. Super honest individual and company. Thank you!!

Our AC stopped working back in July so we purchased a new unit from Mr Reliable for $11.5k. This new unit for some reason randomly turns off so we have to go out to our electrical box and turn a breaker from on to off to reset it, the breaker isn’t flipped whenever the AC turns off. We’ve had multiple technicians out to check on our AC and they haven’t been able to figure out what is wrong with it. The representatives from Mr Reliable are always polite and nice to talk to, the service is quick and on time, but for the price we paid having this unresolved problem with our AC is disappointing to say the least. Update: I was contacted by Drew whole helped me figure out the problem that was going on with our AC, turned out to be a bad breaker in our electrical panel, and get it resolved. He kept in contact with me throughout the entire process and even followed up with me after the fact to ensure my problem was fixed. Awesome customer service from an awesome company. I hopefully will not have anymore problems with my AC but if I do I will most definitely call Mr. Reliable for help. I can easily recommend this company.

I just want to take the time to say thank you to the whole Mr.Reliable Heating and & Air team. Our AC went out and I had to call a couple of places to get someone to diagnose the issue. I called Mr.Reliable outside of business hours and they answered to listen and help the best way possible. Within a couple of hours Santiago from Mr.Reliable, was at my door ready to help. He was kind, informative and helpful. We could have gone with someone who was cheaper but I’m really glad I didn’t because there really is a difference in the second to none quality of service, professionalism and attention to detail. Thank you aging Mr.Reliable. From my family to yours.

Had an great experience both times I've worked with Mr. Reliable. The first time their tech Adrian R. Came out and was able to get our system back online (we knew it'd be a temp fix ) he was professional and explained everything perfectly. Great tech and great service. Then just recently the unit finally failed and they sent another tech Sergio E. next day. The service again was quick professional and completely explained. Can't recommend the company enough, they're quick with scheduling and the Techs I've worked with are top tier, professional and well trained.The exact service I was hoping to get !

Mr. Reliable really did a wonderful job of replacing our units and being easy to work with. They cover your carpets and are considerate of your home. All the guys were great....with a special tip of the cap to Stefan