NAPA Auto Parts

Worst customer service I ever had , locked my keys in my door went to get a lock out kit I was told he will not sell me the lock out kit personal because he think I might use it to steal cars?? I’m pretty sure if someone wanted to steal a car they can just break the window this was first hand racism 0 stars!! Wouldn’t recommend ever *His name was Micheal * horrible horrible service

Good prices and good service also a good advice

On 10/23/2024 I went way out of my way to this store on 50th and state to buy your item number 735-1286. I called and was told that it was in stock. When I walked into the store, the clerk took one look at me and told me that he could not sell this to me. It was to be sold to a licensed locksmith only. I walked out of store, whipped out my phone and placed an order for this item on the website. Within 2 hours the item was available for me to pick up at the store on 108th street. I then went to my daughters car to unlock her car door as she left her keys in the car and could not afford the $150 for a locksmith service. Napa on 108th street saved the day.

They found the key part for my gas line leak repair. I found this 5/16 steel tube to 8 mm nylon hose union that made the repair easy. The guys were very helpful and I believe they truely enjoyed the challenge. My old car is Great Again.

I am a fan of the quality of napa auto parts. Last week I placed an online order for pick up the next day. I called the store to confirm my order was ready for pick up. The lady on the phone was nice and helpful but stated she had no record of my order! Say what?! So she did some searching and looking and I also provided her with my order number. All in all my order was ready and I was able to fix my car and once again I am happy with the quality of napa products. I will order again and continue to order.

Enjoy the place and the people! They say customer service is dead in this country not here! These people know what they're doing! If you're tired of getting the wrong part that's overpriced see these guys and girls!

I purchased a starter in Oct 2020 and had to replace it in April 2021. Josh the Napa supervisor was very courteous, professional and helpful in making sure I was satisfied. I commend him and will definitely shop from Napa thanks to Josh!