Paschal Air, Plumbing & Electric

Do not ever do business with these people! I hired them to change my garbage disposal and replaced a toilet fill valve. After that, they called me and sent a message several times stating that I am qualified to get a "free" seasonal A/C check up. Upon finishing the "free" check up, the technician said that everything works fine however recommended that it would better if we installed a newer, more powerful system (my A/C system is only 7.5 years old). This was at the end of February this year. About a 2 weeks ago, when it got warmer, I needed to turn on the A/C, it turned out that it wasn’t working. I called and asked to check and explain what was happening. They sent someone to check it. He told me that my A/C has a leak but couldn't locate it. I hired another company to sort this out and it turns out, there was no leak! Their tech dumped all the refrigerant! Completely empty! I had to replace 6.5 lbs. of refrigerant because of Pascal's trade practices. Totally dishonest and deceptive. This should be illegal.

I wanted to update my review. Alan serviced my a/c today and did a fantastic job! DeCarols was able to quickly diagnose and correct our a/c and heating problem. I am thankful to have a dependable technician.

Bobby was excellent plumber great personality very competitive price very professional great asset to your company!!

Floyd McLellan was our service tech today for our maintenance service. He was very detailed, took his time and provided incredible service. He was not pushy, provided detailed quotes on recommended items and had a lot of pictures to show the work. Not only was the service incredible, but is the nicest tech that I’ve had the pleasure of meeting. Super friendly, polite and was not in a rush and took his time to explain what he did and answer any questions. Was a great experience.

Rocky the service dude was excellent. He had a lot of stuff to trace down to make sure of what was exactly going on. He found I had a capacitor that was going out causing a low voltage on a high voltage side plus low voltage wire short caused by shaking and movement of the outside unit. Everything was cool except the price. Seems to me the price was exorbitant, in particular for one capacitor, which could’ve been had almost anywhere in the world for a whole lot less than $365. That said, the rest of it seemed most reasonable. As far as the repair job, so far, so good! Excellent cooling, plus it doesn’t take a whole lot of time to get cooler.

We are very happy with Paschal Air, Plumbing & Electric of Flower Mound. They were friendly and professional all the way. We needed to figure out what was needed, get an estimate, and have them install new fixtures for us. Charley Westmoreland was experienced and competent. His advice saved us from spending lots of money on services we didn't need. He pinpointed our problem immediately and gave us the right advice. His estimate was fair and within a very short time all was accomplished. We also appreciated the apprentice (Garrett) who joined him the day he came to install our new fixtures. Both men worked well together to get the job done in a short time. Both were polite and personable. We highly recommend Paschal for their professionalism, reasonable pricing, & attention to good service in a timely fashion.

We had multiple companies provide an estimate for our water heater to be replaced and Paschal was actually an after thought. We noticed several recent good reviews for Paschal so we went ahead and had them come even though our mind was already made up to go with another company. Paschal impressed us with their friendly and personable interaction on the phone and the technician, Matt that came to our home was incredibly polite and pleasant to speak with. While all the techs that came to our house seemed knowledgeable, Matt just made us feel more comfortable and at ease. We changed our mind from our original choice and we couldn’t be happier with our decision. Matt came the next day and did the work quickly and efficiently. The quality was excellent and the pricing was very competitive. I would recommend Paschal to anyone considering plumbing or HVAC work, in fact we are having them come back for a toilet replacement next week.