Priority AC & Heat

As a repeat customer, I take comfort with a locally owned business that truly follows principles of honesty, transparency, good craftsmanship and knowledge. I went without A/C in Pasadena for 3 days until I found Jacob’s contact information because I trust him and his employees. The technician Sean was knowledgeable, professional, clean and efficient as he took the time to discuss all options as we made a short term plan and a long term plan. Highly recommend.

Very Excellent Job . Quick and thorough! Appreciate the service very much. Sean, My Technician was courteous and thorough.He took the time to show me things I needed to know such as how my new thermostat worked through the different controls on the thermostat. What filters to change out and what switches to leave on for the Heater. I truly appreciated the time Sean took to explain these important issues with me. I would Recommend Priority Heat and Cooling to anyone. . Patrick Burke

Priority AC & Heat has a fantastic crew of people taking care of their installations and service afterwords. Matt the person who came to quote me a bid is friendly, personable, HONEST and interested in giving me what I needed to make my system as efficient as possible. He came at the start of the installation then several times during the installation. After the job was finished he came and did a walk through to insure it was to my complete satisfaction faction. The people doing the installation have the same values as Matt. I COULD NOT be more pleased and HIGHLY RECOMMEND Priority AC & Heat.

Quick turnaround and great service. The fan on my downstairs AC unit quit working , on a Sunday of course! Calling others and willingness to pay a callout fee, would not guarantee arrival of a tech Sunday evening. My son has used Priority AC a number of times and raved about their service. I called, expecting to get an answering service and was surprised when Jacob, the owner, answered and got me set-up with a technician for Monday morning. Sean, the service tech, was polite and very knowledgeable. He didn’t mind the constant barking from my dogs, as he is a dog owner himself and understood their nervousness with a stranger working in and around the house. Sean just left, and the downstairs is cooking nicely. I am impressed and will keep Priority in my contacts for future use.

Everything went as expected they really listen to your needs and addressed all the problems and issues we had with our old system. The crew that did the work was prompt and courteous and finished up in one day. It was a pleasure working with Priority AC and Heat.

Sean was on time, very polite, knowledgeable while diagnosing our issue, and extremely professional. He finished everything quickly in spite of the heat outside to get our AC repair completed and explained everything thoroughly without pressuring for things that were optional. I will be using their services again in the future when I need more work done.

I had a great experience working with priority, AC and heat they had a quick response, professional courteous technicians, and they made our compressor being out in my office a priority and got us up and running quickly. I would recommend them to anyone. I also have them do all the service at my home