Public Storage

I've had multiple units at this location for over a year now, and I am happy to say that I am very satisfied with the location and the customer service. Though the building has had some issues in the past, such as with the elevators or a leaky roof, the property has been very clean and well maintained the past few months. The new gentleman supervising, Steven, has been quite diligent and efficient at getting repairs seen to and bringing things up to standard. I've had to spend a great deal of time at this location, and I can tell you it's a positive difference to which I can attest. Regarding their customer service, Steven and the rest of the staff have been extremely helpful, even when online/calling customer service was not. I've had to rent multiple units at a time, as I'm downsizing my life after losing a friend, for whom I was a caregiver, to pancreatic cancer. Every couple of months I've needed to downsize, and they've been so understanding and helpful with each transfer. I won't be needing storage in a few more months, but I'm so grateful that it was here when I did, and for the wonderful staff at this Public Storage location. And yes, I definitely recommend this location to others!

Shelsi was amazing to work with! She made the whole process of finding a unit so easy and stress-free. She was very kind, patient, and always willing to answer my questions. Thanks to her great customer service and support, I was able to find a unit.

I had an excellent experience with my reservation yesterday. I had to make some last minute moving arrangements and I was very pleased to interact with Steven when I arrived. We made great conversation and he was super helpful! I highly recommend this location!

Steven was very friendly and helpful in determining which storage unit we needed. He even took us to see it so we could feel confident about our decision!

I went in 6/28 to put my stuff in storage and I had hard time finding my storage unit at first. The guy working, Steven, helped me find it. Then when I couldn’t get in because the lock had a broken key in it, he was able to help me get a new one and took me to it. Really helpful and patient guy, all while he was helping someone else as well. I was lucky he was there!

Do not recommend! I travel and move consistently for work and this was by far my worst experience. 1) Staff is consistently unavailable to get the carts. 2) Hours of operation are limited. 3) They do not prorate or tell you that is in the lease. I have never had that happen. I will never use public storage again. They can see how much I’ve spent with them and will no longer be a customer over $200 and the experience they lack to provide.

I don’t know if Steven is the manager, but could you please gave him a raise? He was amazing today. I can tell that he likes his job, super helpful and pretty easy process.