Quality Star Services

They didn’t show (I received email confirmation of appointment day/time). No one ever called about a delay or to reschedule. I understand things happen, but no one even bothered to return my call or text the next day either. Giving them a 2 because Carla was super nice on the phone. Their reviews seemed great, and I was hoping they would be my new go-to for HVAC needs.

Quality Star Service has always been dependable and professional. They always do a great job. I've used them back when their Dad owned the business. They are fair, honest and a good family business. They were recommended to me buy a coworker who could only say great things about them. My appointment today was for cleaning my AC filters outside from the inside out just to maintain my AC unit. They also did some maintenance inside as my AC pipes started to leak over the weekend right before my appointment. Ramon is a super nice guy and always does great work. I recommend them to everyone I know.

Ramon came out to our home and installed a mini split for us as well as installed an Ecobee thermostat. Ramon was super friendly, helpful, and professional throughout the entire process. He took time to explain what he was doing and made me and my family feel comfortable with the work that was being done. Once the work was finished, he invited me to inspect and the level of detail and care that he put into the installation was great. I’ve never had this level of care and attention, and it left me hoping to find another reason to have them come out. I had multiple bids for the job and I am so thankful that not only did we choose Quality Star Services, but that we were lucky enough to have Ramon take care of our family. I’ll definitely be recommending them to friends and family and while I hope I don’t have to call them too soon, I look forward to working with Ramon and Quality Star Services again in the future.

Aaron and his crew were amazing! They are extremally hard working, professional, and their quality of work is next level. They perform maintenance regularly on our units and when it was time to replace my older unit they gave us an excellent price but also several options to make sure we got what we wanted as well as understood our options to make the best choice for us. I will always use them and am grateful I found them. Aaron is always a really fun to talk to and super patient with myself and my kids running around while he works.

We had a problem with our A/C, these guys were highly recommended. They responded quickly and were able to come the very next day. Aaron worked hard to track down the problem and get it fixed right. Honest and hard-working. We will definitely be calling them again in the future for all our needs.

Aaron and his team are picture-perfect professionals. They are very polite, social, and punctual. After another San Antonio company tried to overcharge us for work that reputable companies do not even perform (repairing the coil) Quality Star Services gave us a simple, honest second opinion and assessment of the situation. We were provided with 3 different reasonable options for moving forward and were able to chose the one that fit our budget. The completed work was done in a professional manner with regard for my carpets, baby gates, etc. We couldn’t be happier with their service and recommend them 100%!

I agree with all the excellent reviews for Quality Star Services, particularly those that mention Aaron's HVAC expertise and his overall professionalism and demeanor----he truly exceeds all expectations. After having dealt with questionable HVAC businesses providing excessive quotes for unnecessary repairs, Aaron was able to get my AC cooling again for a very reasonable price. I only wish I had known about Quality Star Services sooner. Trust the amazing reviews---they are true! I very highly recommend this business.