Reliable Standard Heating & Air

Chris is the greatest. I came back from a vacation to hot weather and I decided to check the condition of the filter in my HVAC unit. After removing the doors, they would not refit correctly and my unit would not work. Called Reliable Standard who were recommended to me by a neighbor who is a retired contractor here in Rancho Bernardo. On a Saturday morning, Chris answered the phone, which in itself is special. Chris patiently listened to my dilemma, calmly suggested something to try, stressing it might or might not work, and overall told me what issues I might face with an 'older' unit if I needed replacement parts. His suggestion worked temporarily, so Monday I was back reaching out via text and then another call. Again, Chris was professional and patient and asked for some pictures. I was finally able to have the panels put back into place correctly . All Chris asked for was a good review...and that was easy to do as he is the best. I recommend Reliable Stand without reservation. Thanks again, Chris.

Best customer service i’ve had in a long time. This company is a go to AC repair place. Our AC went out with a newborn at 10 at night in July. I was able to call and get an appointment the next day for 9 AM, unheard of anywhere else. This company really cares about their customers. They were able to get my AC repaired same day. Thank you, Reliable. You have now become our favorite AC Company!

(May 2025). I had Reliable Standard install my complete A/C and furnace units 3 years ago, no problems at all. They came out again this past week for a maintenance check. Still working great. Excellent customer service. I recommend them to anyone looking for quality air conditioning / heater service.

It’s so refreshing to call a business and get a person to speak to. Imagine my surprise when this person also is so knowledgeable that they talked me through the process and I was able to fix the problem in less than the time it took me to drive and get the little yellow fuze circled in red. They get my HVAC business from now on! Thanks Chris!!

Reliable installed 2 furnace/AC units for us in 2019. We’ve never had any issues with the units or installation. They recently checked out and cleared a backed up drain line (it backed up bc I hadn’t changed the filter in over a year) from one of the units for free, and came out within a couple hours of my call! Great service!

Chris went out of his way to answer my questions and find a solution which best matched my requirements. He and Shaun, who performed the installation were very cooperative, helpful, and pleasant to work with. The installation was professionally performed, the system tested, and the old equipment removed, leaving my home as clean as it had been before they arrived. I strongly recommend Reliable Standard.

I used reliable in 2019 for new AC in my condo, And called them again when my son's home had an AC unit go out. In both cases they beat the Dickens out of the competition price wise, did very prompt and good quality installation I will recommend them to everyone, and thanks guys